Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
Author Message
Nannyof8
Full Forum Member
Full Forum Member


Joined: Nov 18, 2005
Posts: 51
Location: South Delta

PostPosted: Sat Nov 19, 2005 11:12 am    Post subject: Having big problems with DCCNET- Delta Cable - no conn. Reply with quote Back to top

I am new to this chat site so if this is a duplicate post, please ignore and just reply with advice. II would appreciate hearing from anyone who has Vonage and who lives in the Delta area which is covered by DCCNET. We are Vonage customers who in the beginning were very happy, but after one month the connection and the clarity is simply terrible. Is this normal for the Delta area and for us who are using DELTA CABLE. When I phone New Jersey Vonage to Vonage the connection is great but when I phone local or BC number the connection is so bad, noisy and cuts in and out, I am getting terribly unhappy, please let me know if this is normal or just while DCCNET is upgrading their lines. Thanks for any help. Confused
View user's profile Send private message
dcongrav
Full Forum Member
Full Forum Member


Joined: Apr 21, 2005
Posts: 60

PostPosted: Tue Nov 22, 2005 1:14 pm    Post subject: Reply with quote Back to top

Nannyof8,

As the problems with DCCNET have to be resolved before laying all the blame on Vonage, I decided to reply in this thread instead of: http://www.vonage-forum.com/ftopic9023.html" where this problem initially started.

As you can see, you and I (and other users I suppose) are in limbo.

Xxxxxx,,

At the moment DCCNet is aware of but does not have an estimated time of
correction for this issue you are experiencing. We will add these details to your account for future troubleshooting but at this time are unable to correct issues regarding upload transfer speeds.


Regards,
Shane
DCCNet Technical Support
---------------------------------------------
Website: www.dccnet.com
Email: help@dccnet.com
Delta: 604-946-5188
Coast: 604-885-3224
Point Roberts: 360-945-0456
----------------------------------------------
Usage stats: http://stats.dccnet.com


----- Original Message -----
From: "Xxxxxx Xxxxxxxx" <xxxxxxxxx@dccnet.com>
To: "DCCNet Technical Support" <help@dccnet.com>
Sent: Monday, November 21, 2005 9:25 PM
Subject: Connection problems


In followup of my original message to you and your reply of Oct. 12, 2005.
My connection is still deficient especially in the late afternoons and
evenings. The following is a report over 24 hours from monitoring pings
from my PC to DCCNET.com.

Period Length of Time % of
Total % of Accounted
****************************************************************************
***********************
Total time 1 day, 0 hours, 0 minutes, 0 seconds 100.0%
Unaccounted time 13 hours, 41 minutes, 12 seconds 57.0%
Accounted time 10 hours, 18 minutes, 48 seconds 43.0%
100.0%
Connected time 9 hours, 20 minutes, 29 seconds 38.9%
90.6%
Disconnected time 58 minutes, 19 seconds 4.0%
9.4%
# of Instant Disconnections 532

Started Ended Length of Time
****************************************************************************
****
11/21/2005 3:24:36 PM 11/21/2005 3:31:47 PM 7 minutes, 11 seconds
11/21/2005 4:59:37 PM 11/21/2005 5:06:27 PM 6 minutes, 50 seconds
11/21/2005 8:33:22 PM 11/21/2005 8:39:48 PM 6 minutes, 26 seconds
11/21/2005 11:09:17 AM 11/21/2005 11:14:53 AM 5 minutes, 36 seconds
11/21/2005 6:26:59 PM 11/21/2005 6:31:58 PM 4 minutes, 59 seconds
11/21/2005 9:06:50 PM 11/21/2005 9:09:42 PM 2 minutes, 52 seconds
11/21/2005 9:11:32 PM 11/21/2005 9:13:53 PM 2 minutes, 21 seconds
11/21/2005 8:50:02 PM 11/21/2005 8:51:49 PM 1 minute, 47 seconds
11/21/2005 7:55:57 PM 11/21/2005 7:57:40 PM 1 minute, 43 seconds
11/21/2005 6:20:45 PM 11/21/2005 6:22:27 PM 1 minute, 42 seconds
11/21/2005 8:23:48 PM 11/21/2005 8:25:26 PM 1 minute, 38 seconds
11/21/2005 5:54:14 PM 11/21/2005 5:55:28 PM 1 minute, 14 seconds
11/21/2005 6:02:30 PM 11/21/2005 6:03:20 PM 50 seconds
11/21/2005 5:16:40 PM 11/21/2005 5:17:28 PM 48 seconds
11/20/2005 9:28:54 PM 11/20/2005 9:29:41 PM 47 seconds
11/21/2005 11:37:14 AM 11/21/2005 11:38:01 AM 47 seconds
11/21/2005 6:03:31 PM 11/21/2005 6:04:18 PM 47 seconds
11/21/2005 6:24:20 PM 11/21/2005 6:25:07 PM 47 seconds
11/21/2005 8:45:22 PM 11/21/2005 8:46:09 PM 47 seconds
11/21/2005 9:05:58 PM 11/21/2005 9:06:45 PM 47 seconds
11/21/2005 7:59:28 PM 11/21/2005 8:00:14 PM 46 seconds
11/21/2005 8:17:23 PM 11/21/2005 8:18:09 PM 46 seconds
11/21/2005 8:19:24 PM 11/21/2005 8:20:10 PM 46 seconds
11/21/2005 9:04:51 PM 11/21/2005 9:05:37 PM 46 seconds
11/21/2005 8:21:09 PM 11/21/2005 8:21:53 PM 44 seconds
11/21/2005 6:45:31 PM 11/21/2005 6:46:14 PM 43 seconds
11/21/2005 7:53:35 PM 11/21/2005 7:54:18 PM 43 seconds
11/21/2005 8:02:01 PM 11/21/2005 8:02:44 PM 43 seconds
11/21/2005 7:35:55 PM 11/21/2005 7:36:37 PM 42 seconds
11/21/2005 8:20:17 PM 11/21/2005 8:20:58 PM 41 seconds
11/21/2005 8:48:15 PM 11/21/2005 8:48:23 PM 8 seconds
11/21/2005 8:22:01 PM 11/21/2005 8:22:08 PM 7 seconds
11/21/2005 7:51:54 PM 11/21/2005 7:51:59 PM 5 seconds
11/20/2005 9:23:59 PM 11/21/2005 9:23:59 PM TOTAL: 58 minutes, 19
seconds

Though the connection periods are generally very short, they do affect my
Voip connection greatly. Please advise.

Xxxxx Xxxxxxxx
View user's profile Send private message
Nannyof8
Full Forum Member
Full Forum Member


Joined: Nov 18, 2005
Posts: 51
Location: South Delta

PostPosted: Tue Nov 22, 2005 6:10 pm    Post subject: Reply with quote Back to top

decongrav, thanks for email and update. Today Tuesday, DCCNET DOWN most of the day, at least since 6:00 a.m. and it's now 3:00 p.m.!! Also no phone line since Friday, new adapter on it's way from Vonage. I ran a Vonage Voip Speed Test (plus others)on Sunday evening and Monday as suggested, here are the results: Your download speed is 2.06 Mbps, Upload speed is 33.6 kbps. Given your current Internet speeds, we estimate that your internet connection can support a max. of (0) simultaneous high quality Vonage Voip connection. QOS 20%. You probably know how to read that better than I. I am using a brand new Toshiba Sat. P30, so I can't blame it onto the equipment. I am also not pointing fingers at Vonage, but rather towards my internet provider who has not had the curtesy to email their customers and let them know in advance when they will be working on the lines or system will be down. As of today's date still no email from them to their Internet customers re their down time and lack of upload speed for Voip users. When my bill arrives shall I say to them, here is a check for 50% of bill as we have had only 50% of your service, if that!!!!! Yes, I am mad!!! We want a clear and fast Vonage line and a constant internet connection, thats why we are paying $40.00 per month, right! Have tried numerous times to submit this posting.
View user's profile Send private message
Nannyof8
Full Forum Member
Full Forum Member


Joined: Nov 18, 2005
Posts: 51
Location: South Delta

PostPosted: Wed Nov 30, 2005 12:34 pm    Post subject: Reply with quote Back to top

dcongrav
Vonage Forum Associate

Hi, we received an email from DCCNET GM Larry Boulé last Wednesday, unfortunately we were on the Island so didn't read it until this Sunday, explaining the problems they were having in our area. Yesterday, a young man called from DCCNET and explained the situation again, it was a hardware problem he said, but now everything is back to normal. Anyway,fellow Delta resident, he said I would be getting a credit for the inconvenience regarding my Voip connection and the internet down time. I hope you have received the same phone call from them giving you and other customers the credit also. Thanks again for all your help. Pauline
View user's profile Send private message
jimwww
New Forum Member
New Forum Member


Joined: Nov 10, 2008
Posts: 3

PostPosted: Mon Nov 10, 2008 12:49 am    Post subject: Delta cable and vonage do not work that well Reply with quote Back to top

I have had Vonage for years and delta cable. Delta cable is too slow moving the packets.. I have hated it for years and I am waiting to get Delta cable phone which should be better than Vonage. Echoes, lines that cannot be put through, people not hearing me but I can hear them.. all old news as far as I am concerned.. I will change from Vonage in a heartbeat as soon as something better is out there.. but because delta cable is the only game in town.. I have to use them.
View user's profile Send private message
Nannyof8
Full Forum Member
Full Forum Member


Joined: Nov 18, 2005
Posts: 51
Location: South Delta

PostPosted: Mon Nov 10, 2008 12:09 pm    Post subject: Re: Delta cable and vonage do not work that well Reply with quote Back to top

jimwww wrote:
I have had Vonage for years and delta cable. Delta cable is too slow moving the packets.. I have hated it for years and I am waiting to get Delta cable phone which should be better than Vonage. Echoes, lines that cannot be put through, people not hearing me but I can hear them.. all old news as far as I am concerned.. I will change from Vonage in a heartbeat as soon as something better is out there.. but because delta cable is the only game in town.. I have to use them.


Hi, well Delta Cable has improved 100% over the past two years we find, they have been upgrading constantly, probably due to its being sold twice now to a Nova Scotia Co. Anyway, my Vonage through Delta Cable works great most of the time for local calls, we have the basic package 500 mins. $20.00 per month all of Canada and the States, however for Long Distance we are using the magicjack which if you travel lots it's a no brainer we think, small and purse size. To Germany and UK only 2cents a minute much cheaper than Vonage and we call those two countries twice a week because of elderly family members so a 50-60 minute call to Germany is $1.00. Making LD calls through MJ are much clearer, the clarity and quality we find is better than our Vonage line which is through Delta Cable. MJ must have a great long distance provider and for only $20.00 per year we cant go wrong. Yes, we have a Seattle area code number and get all of Canada and the States included, so we are covered now, we only use MJ for calling LD of course Canada and the States, it enhances our Vonage pacakge. However, we heard about the Delta Cable digital phone system coming out soon and will investigate it at that time. But for us right now its, Vonage AND MAGICJACK and we are HAPPY with both.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New helenabs4
New Today 6
Yesterday 9
Total 99041

Who Is On Site
Visitors 100
Members 0
Total 100


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.99
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.75 Seconds and 312 Pages In The Last 60 Seconds
The Vonage VoIP Forum