I tried to call my mom at her work today (she works at a community college) using our new Vonage line and it would not let me into her voice mail to leave a message - it kept saying that she wasn't subscribed to the system. I then tried again using our Telus line that we haven't disconnected yet and her voice mail came up no problem with her personal message and everything.
Has anyone encountered an issue using Vonage to call places with large phone systems and not be able to leave a message for someone there?
Just seemed like a weird thing - I'm thinking it's maybe because it's a large system that I was calling and it doesn't recognize the new number that I'm calling from because Vonage is so new here.
dabones Vonage Forum Evangelist
Joined: Jan 31, 2005 Posts: 508
Location: London, ON (519) & Columbia, SC (803)
thas kind of strange.. maybe the system is not recognizing the DTMF tones that are being sent from your phone with Vonage.. there have been some mentions of ppl having trouble using automated systems.. the complaint wa that the DTMF was not being passed through corectly..
try some other systems, like cable or phone company's.. just run through the menus and see if pressing 3 gets you to menu option 3 .. etc.. maybe your moms works system say the wrong number and thinks you're typing in an extention that does not have VM..
_________________ Using Vonage (RT31P2) since Jan 05 on Rogers Cable -- 1M/256K
** Notice, GrandCentral.com has been purchased by google.. they are now 'invite only' .. PM me if you would like an invite..
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New FlagmaHog New Today 0 Yesterday 18 Total 63398 Who Is On Site Visitors 106 Members 1 Total 107
1 Unlimited calling and other services for all residential plans are based on normal residential use by single-family household members. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
HIGH SPEED INTERNET REQUIRED. † LIMITED TIME OFFER, VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. As a subscriber to Vonage service, you agree to be bound by the Terms of Service. See www.vonage.com/tos for details. ¤ Where available. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal as a means to offset
our cost. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage FREE Month sign up offer Deal Coupon.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.40 Seconds and 526 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 0
Yesterday 18
Total 63398
Who Is On Site
Visitors 106
Members 1
Total 107
+0.17