I have been pretty happy with Vonage. They have helped me with diconnect problems.
My problem occured during the week when My Daughter(11 months Old) became choked and stopped breathing. After my wife worked to get her breathing, she called 911 for help. The lady who answered said to hold and never got back to her. She dialed 5 more times while calling me at work in a panic. Everytime she called she got a recording saying if this is a true emergency, hang up and call 911!
My wife was able to get my daughter breathing and got hold of a ambulance 30 min. later.
We have opened a case with Vonage and the local 911 people to see what happened.
Because of this problem, we could have lost Our Daugher. I expect a resolution to this problem Very Soon. Vonage does not need bad press!
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