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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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mi5key
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Joined: Nov 04, 2005
Posts: 1

PostPosted: Thu Nov 10, 2005 9:28 pm    Post subject: Dropped calls, inbound and out, one way calls: LinksysRTP300 Reply with quote Back to top

I'm a second time Vonage customer. We cancelled the first time due to echo mainly. I still have that Cisco ATA which I may try to get activated. Now we're experiencing dropped calls and one way calls.

I'm trying everything I can think of. Comcast is coming out Sunday and I'm going to grill this guy. Any advice for dealing with "my fancy box meter says you have full signal" techs?

1. My location is metro Detroit area.
2. ISP is Comcast
3. up/down is 3M/300K
4. Motorola SB5120
5. Linksys RT300
6. [Cable Modem] --> [Linksys]
7. Dropped calls, ring then fast busy, can hear caller not receiver and vice versa.
8. Detailed results from testyourvoip.com

Outbound MOS 3.0 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 29.0%
Latency 0.52 26.4%
Packet Discards 0.88 44.6%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 512 ms
Packet Discards 4.5%
Packet Loss 0.0%
Loss Periods
Min: 300 ms
Avg: 340 ms
Max: 380 ms
Burst Loss
Jitter
Min: 0 ms
Avg: 13 ms
Max: 849 ms
Signaling Quality
Post-Dial Delay 109 ms
Call Setup Time 109 ms
Media Delay 250 ms

Inbound MOS 4.0 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 60.3%
Latency 0.38 39.7%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 512 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods
Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss
Jitter
Min: 4 ms
Avg: 6 ms
Max: 27 ms
Signaling Quality
Post-Pickup Delay 109 ms
Call Setup Time 108 ms
Media Delay 139 ms
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Nov 10, 2005 9:49 pm    Post subject: Reply with quote Back to top

I'd point at the poor outbound quality of service and the high percentage of packet discards. Are you sure that you're actually getting 300 kbps upload? I'd do a number of tests before the tech arrives and see if the speeds are consistent. Check at least once to see if you get similar results with and without the Vonage adapter in the circuit.

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Steve Gray
Orlando, FL
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