Dashboard Down?

Posts: 292 · Vonage Forum Master Joined: Oct 08, 2004 Posts: 292

Anyone getting errors when they login to dashboard?

Posts: 177 · Vonage Forum Master Joined: Jul 22, 2005 Posts: 177

I've been having problems getting in since lunchtime...

Posts: 101 · Vonage Forum Senior Joined: Jun 05, 2005 Posts: 101

Yes, mine is also down.

Just a note and not to sound like I am bitc*hing.... but I would say that 75-80% of the time I can not log into the Dashboard. I don't think it is a browser issue (Firefox). It just sits there and acts like it is loading, sometimes for 20-30 minutes. It never "times out". I never see a "page can not be displayed" error, but just see the progress bar at about 1% for as long as I want to look at it.

At east today I see an error message:

Error
Sorry, a system error has occurred. Please try again later.

So I know it knows that I at least want something. Usually, I feel that when I click "LOGIN" it does not know what I want.

Posts: 101 · Vonage Forum Senior Joined: Jun 05, 2005 Posts: 101

It looks like they might be doing "something" to their login system. Now if I try to login I see an error that says "Page can not be found" (404 error). So they must have moved it or something.

Posts: 101 · Vonage Forum Senior Joined: Jun 05, 2005 Posts: 101

What type of issues does the "VONAGE SERVICE STATUS" box give? I mean, is it anything related to Vonage? Or particular areas? Only for Voip service interruptions?

Posts: 1389 · Posted: Thu Nov 10, 2005 4:25 pm Post subject:

The following error(s) occurred:
This application is currently experiencing technical difficulties. Our engineers are currently working on the problem. Please try again later. Thank You for your patience.

Posts: 2 · New Forum Member Joined: Oct 13, 2005 Posts: 2

Yes, the control panel is broken.

No, it's not a browser issue, it is a Vonage issue. Sad

Posts: 2251 · Posted: Thu Nov 10, 2005 4:52 pm Post subject:

grizzley wrote:

What type of issues does the "VONAGE SERVICE STATUS" box give? I mean, is it anything related to Vonage? Or particular areas? Only for Voip service interruptions?

It is normally Voip service interruptions, mostly localized issues such as an area code problem that was posted earlier.

Posts: 101 · Vonage Forum Senior Joined: Jun 05, 2005 Posts: 101

Thanks Dan for clarifying that.

I just hope Vonage gets this Dashboard going soon. I need to change a few setting before 45 minutes. Eek

Too bad there is no way to dial into your number and make changes.

Posts: 164 · Posted: Thu Nov 10, 2005 6:22 pm Post subject:

I had to call Vonage about two hours because my credit card wouldnt go through even though it did while I was talking to CS - less than 30 seconds wait though - anyway I did state I was unable to logon to my dashboard - answer was maintenance - but that may not be 100% truthful.