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g33kgurli
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Joined: Nov 10, 2005
Posts: 13

PostPosted: Thu Nov 10, 2005 7:38 pm    Post subject: Still can't get in Reply with quote Back to top

Well it's almost 5 PST and I still can't log in to the dashboard - I don't get any errors it just loads for like eternity. ERGH any word on when it'll be fixed? Rolling Eyes
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grizzley
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Joined: Jun 05, 2005
Posts: 101

PostPosted: Thu Nov 10, 2005 11:14 pm    Post subject: Reply with quote Back to top

At first it was funny, but now, almost 8 HOURS later, it is becoming an inconvenience and annoying.....
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Mongose101
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Joined: Nov 10, 2005
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PostPosted: Fri Nov 11, 2005 9:27 am    Post subject: Reply with quote Back to top

Well I got on last night when I got home from work (1:30am), I just signed up and got my phones working yesterday. But it seems to be down again. Is this a common thing? (I sure don't remember reading about it in the adds.)
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ladydi711
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Joined: Jun 15, 2005
Posts: 11

PostPosted: Fri Nov 11, 2005 9:31 am    Post subject: Reply with quote Back to top

I also had problems last night; we're traveling and I need to change my forwarding number. I thought for sure it would be working this morning.... Any ETA?
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Grahamb
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Joined: Oct 03, 2005
Posts: 2
Location: Orlando, Florida

PostPosted: Fri Nov 11, 2005 9:43 am    Post subject: We cant unforward medical office from Answering Service! Reply with quote Back to top

Vonage your killing me!!!!! Why is it so difficult to keep the loggin up and running??? If its going to be down so often then allow us to unforward the line with a phone call. Even CS cant unforward the line for me. I love the rates but the service is killing us! This is getting old!

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MarleyX
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Joined: Feb 10, 2005
Posts: 82
Location: Fort Myers, FL

PostPosted: Fri Nov 11, 2005 9:52 am    Post subject: Reply with quote Back to top

The bloody thing is still down. Have to change some settings too, but havent been able to do it yesterday, and it still down today.
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Trowski
Vonage Forum MVM
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Fri Nov 11, 2005 10:08 am    Post subject: Reply with quote Back to top

Hmmm..I was able to get in this am....

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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Fri Nov 11, 2005 10:12 am    Post subject: Reply with quote Back to top

It's been down for me all morning, but I was just able to get in 5 minutes ago.
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blutarsky
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Joined: Sep 06, 2005
Posts: 75

PostPosted: Fri Nov 11, 2005 10:37 am    Post subject: Reply with quote Back to top

i was trying to login since yesterday to setup call forwarding to a land-line, since i'm having some bad ISP issues, and i was totally unsuccessful until a little while ago. i managed to get in and setup forwarding... so at least my immediate crisis is over.

as a side-note, are there alternate ways of setting up features, like call forwarding, other than in the dashboard? if i login to my voicemail via another phone, can forwarding be changed via a menu option there (and if not, why? seems like a fairly handy thing). are customer service agents able to tweak things for you over the phone if you're unable to reach the dashboard? i'm just looking ahead to tonight when i'll need to remove the forwarding i've setup just now, and if the dashboard goes down again i don't want my calls to continue being forwarded.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Fri Nov 11, 2005 10:44 am    Post subject: Reply with quote Back to top

blutarsky wrote:
i was trying to login since yesterday to setup call forwarding to a land-line, since i'm having some bad ISP issues, and i was totally unsuccessful until a little while ago. i managed to get in and setup forwarding... so at least my immediate crisis is over.

as a side-note, are there alternate ways of setting up features, like call forwarding, other than in the dashboard? if i login to my voicemail via another phone, can forwarding be changed via a menu option there (and if not, why? seems like a fairly handy thing). are customer service agents able to tweak things for you over the phone if you're unable to reach the dashboard? i'm just looking ahead to tonight when i'll need to remove the forwarding i've setup just now, and if the dashboard goes down again i don't want my calls to continue being forwarded.


Not that I know of, but I'd heavily recommend that you set up your "Network outage number" so you don't have to depend on the dashboard (which ALSO depends on your ISP) when you lose your internet connection. The "Network outage number" automatically forwards all of your calls to the number you specify if Vonage cannot contact your Voip adapter for ANY reason.
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