Help- can't find if these features are available at Vonage!

Posts: 2 · New Forum Member Joined: Nov 10, 2005 Posts: 2

I am looking for:

1) Distinctive ring for virtual number (I don't want a separate fax line, I just want my virtual number to double-ring like my current fax number, and "act" as a dedicated fax line for free)-- can't get an answer if this is a function of the Voip router or Vonage itself or can't be done.
2) Hunt group (also known as rollover on busy). If my main line is busy, I want Vonage to automatically roll the call to my 2nd phone line. This is NOT the same as call forwarding. It's a switch CO function that "hunts" for a free line. Some Voip companies do this, as it's a feature of the Nortel or Lucent switch (centrex).

I simply want to duplicate my current setup of 1) main phone line, 2) 2nd phone line that "hunts" from line 1 in case line 1 is busy for incoming calls, and 3) a fax number tied to line 2 that double-rings so my fax machine picks it up automatically.

I think Sunrocket does all this but would buy Vonage if it did it.

CSR's can't answer these questions, amazingly.

Help!
Starman

Posts: 3198 · Posted: Thu Nov 10, 2005 11:31 am Post subject:

1. no

2. closest feature is simulring as seen here:
http://vonage.com/features.php?feature=call_forwarding

Posts: 18 · Posted: Thu Nov 10, 2005 11:52 am Post subject:

Call Hunt is an available feature, but distinctive ring is not.

Posts: 3198 · Posted: Thu Nov 10, 2005 11:58 am Post subject:

thanks for the calrification wd. I have a single line and was looking in the wrong place. here's the url:
http://vonage.com/features.php?feature=call_hunt

Posts: 2 · New Forum Member Joined: Nov 10, 2005 Posts: 2

Thanks folks. That's exactly what I mean, I have been told multiple answers by phone and on-line. The website showing the feature wasn't there last time I looked!

Great that they have hunting, but the distinctive ring is a show-stopper so I won't go with Vonage.

It's a shame, as most small businesses and a lot of homes absolutely require this-- and I won't pay another $10 for a dedicated fax line.

Thanks folks.
Starman