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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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tysonfamnc
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Joined: Jan 28, 2005
Posts: 188
Location: Ft Bragg NC

PostPosted: Thu Nov 10, 2005 10:42 am    Post subject: Incoming Calls??? Reply with quote Back to top

People and myself are getting a "Please try your call again".

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tysonfamnc
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Joined: Jan 28, 2005
Posts: 188
Location: Ft Bragg NC

PostPosted: Thu Nov 10, 2005 10:48 am    Post subject: Reply with quote Back to top

I called Vonage...wow I have not called customer service in so long, hate that I have to listen to the functions and all but got my call answered quickly. 910 and 919 customers have incoming call problems and it is being fixed.

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Vonager
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Joined: Aug 16, 2005
Posts: 132

PostPosted: Thu Nov 10, 2005 11:57 am    Post subject: Reply with quote Back to top

As I read your post, I thought I'd scan over to the left side of this forum to the Vonage Service Status and was surprised to see it had an update!

Vonage Service Status
Customers may be experiencing problems receiving calls in area codes 910 and 919 due to a local carrier issue. Please continue to check the dashboard for updates. We apologize for the inconvenience.
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dconnor
Site Admin
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Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Thu Nov 10, 2005 12:10 pm    Post subject: Reply with quote Back to top

Vonager wrote:
As I read your post, I thought I'd scan over to the left side of this forum to the Vonage Service Status and was surprised to see it had an update!...


Why were you surprised? It is just one more reason to become a member of the Vonage Forum...

Smile

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Vonager
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Joined: Aug 16, 2005
Posts: 132

PostPosted: Thu Nov 10, 2005 12:18 pm    Post subject: Reply with quote Back to top

dconnor wrote:
[
Why were you surprised? It is just one more reason to become a member of the Vonage Forum...

Smile


A dang proud member, that I am!
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tysonfamnc
Vonage Forum Master
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Joined: Jan 28, 2005
Posts: 188
Location: Ft Bragg NC

PostPosted: Thu Nov 10, 2005 12:48 pm    Post subject: Reply with quote Back to top

I have not had to call customer service in like 6 months or so now, so apparently they made their in line to wait much better than before. So that is good to know. I have been with Vonage for almost a year now. I am not going anywhere else for my home service.

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Inmate77
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Joined: Nov 26, 2005
Posts: 5
Location: Chicago, IL

PostPosted: Thu Dec 01, 2005 8:52 pm    Post subject: Re: Incoming Calls??? Reply with quote Back to top

tysonfamnc wrote:
People and myself are getting a "Please try your call again".

I have that problem now and I am not in one of those affected areas. My LNP was completed on Nov. 18, 2005 and they have metioned something of an incomplete port. I can get calls from other Vonage customers, but not from someone that dails from a landline. Otherwise, the service works great.

By the way, I am in the 773 area code and my previous phone provider was RCN and I have Comcast for broadband service. I use the Motorola VT1000 adapter.
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IronHelix
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Joined: Dec 22, 2004
Posts: 44

PostPosted: Thu Dec 01, 2005 10:16 pm    Post subject: Reply with quote Back to top

for the record- if you sign up with Vonage requesting a number port, then the ported number gets immediately assigned as your Vonage number, and the other number as a virtual number. Your outbound caller id will be the number to be ported, **and anybody else on the Vonage network will be able to call you with the ported number**. It just takes a while for the PSTN to catch up Smile
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Inmate77
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Joined: Nov 26, 2005
Posts: 5
Location: Chicago, IL

PostPosted: Thu Dec 01, 2005 10:38 pm    Post subject: Reply with quote Back to top

IronHelix wrote:
for the record- if you sign up with Vonage requesting a number port, then the ported number gets immediately assigned as your Vonage number, and the other number as a virtual number. Your outbound caller id will be the number to be ported, **and anybody else on the Vonage network will be able to call you with the ported number**. It just takes a while for the PSTN to catch up Smile


I've completed all the processes required:

November 7, 2005 Awaiting Letter of Authorization
November 8, 2005 Letter of Authorization (LOA) Received
November 16, 2005 Carrier Approved Transfer
November 18, 2005 Completed LNP Transfer

I'm complaing because I don't even have the temporary Virtual Number I was given anymore. Tomorrow is gonna be a week since this problem started. This should of been done on November 18 because that's when the LNP transfer was completed (supposely).

Note: I'm sorry, but I have people that call me and I find it really annoying.
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Dec 01, 2005 11:14 pm    Post subject: Reply with quote Back to top

You said that someone- presumably Vonage- said something about an "incomplete port". However, it was "supposedly" done on the 18th, so did they say what they meant by that or what the consequences of that are?

If the port has not been completed successfully and Vonage has removed your virtual number, then you need to get with customer service and have them re-establish it. If the port was not done properly, it may well be a problem with your old carrier, not Vonage, but Vonage still has a responsibility to you to provide service. I'd get with them and not take no for an answer.

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