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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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mundy5
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Joined: Feb 28, 2005
Posts: 1179

PostPosted: Wed Nov 09, 2005 3:16 pm    Post subject: Reply with quote Back to top

richerich,

congrats! I think Vonage will only credit you if it can be proven that a firmware upgrade caused the problem. In other words, you will need to demonstrate that on mm/dd/yy your firmware was upgraded to 1.xx.xx and then on mm/dd/yy, your firmware was upgraded again to demonstrate that. At least for thompson, it does not appear to be a firmware issue. It's always worth a try however.

I tried to get a credit when their VM was not working for me but they said, that's too bad. It's a free feature and therefore, not refundable.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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Miles267
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Joined: Feb 01, 2006
Posts: 6

PostPosted: Sat Mar 11, 2006 10:02 pm    Post subject: Reply with quote Back to top

Hi -- I too am having nearly the same problem you described and thought I was losing my mind until I read your post. Am using the Linksys WRTP54G device w/ firmware v1.00.60. Been using the adapter for nearly 2 weeks in my wiring closet to activate all the phone jacks throughout the house (new construction also). Has been working fine until this evening when I had no dial tone. Only way for me to get dial tone is to plug the phone directly into Line 1 port in rear of Vonage adapter, otherwise no dial tone again. I know for a fact that everything was working great until some time this evening but am not sure if this was the result of a Vonage firmware "push" as I never track the f/w version (though I will now). What is most current WRTP54G f/w version? Will Vonage downgrade your f/w if you ask them? This is driving me insane trying to determine when and how this issue began.
If anyone can help, I'd greatly appreciate it.

Jason
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Mar 12, 2006 3:40 pm    Post subject: Reply with quote Back to top

Miles267 wrote:
Hi -- I too am having nearly the same problem you described and thought I was losing my mind until I read your post. Am using the Linksys WRTP54G device w/ firmware v1.00.60. Been using the adapter for nearly 2 weeks in my wiring closet to activate all the phone jacks throughout the house (new construction also). Has been working fine until this evening when I had no dial tone. Only way for me to get dial tone is to plug the phone directly into Line 1 port in rear of Vonage adapter, otherwise no dial tone again. I know for a fact that everything was working great until some time this evening but am not sure if this was the result of a Vonage firmware "push" as I never track the f/w version (though I will now). What is most current WRTP54G f/w version? Will Vonage downgrade your f/w if you ask them? This is driving me insane trying to determine when and how this issue began.
If anyone can help, I'd greatly appreciate it.

Jason


Before getting too far into working firmware issues, go back to the start of the thread and do the troubleshooting suggested by Nate Hoy. That is, disconnect all but one phone from the house wiring, see if that cures the problem, etc.

If you disconnect the WRT54G from the house wiring and get it working, then plug it back into the house wiring, does the phone light start flashing?

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Steve Gray
Orlando, FL
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Miles267
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Joined: Feb 01, 2006
Posts: 6

PostPosted: Sun Mar 12, 2006 3:45 pm    Post subject: Reply with quote Back to top

OK. I'm convinced that when Vonage pushed the 1.00.60 firmware to my WRTP54G adapter last night, the problem started. In fact, I'm almost positive in that I downgraded to 1.00.55 and did a hard reset of the router (while disconnected from internet) and put router back on internet and everything worked correctly. Now, I'm trying to figure out a way to make my router block Vonage firmware upgrades, preferably at the router level. Anyone know how to do this?
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