Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
Author Message
cidfergi
New Forum Member
New Forum Member


Joined: Nov 01, 2005
Posts: 2

PostPosted: Tue Nov 01, 2005 9:02 pm    Post subject: Vonage hardwiring to the house problems Reply with quote Back to top

I know that there have been several post like this one, but none of them have fully helped me yet...

We moved into a new house recently with no phone service hooked up to the best of our knowledge. We quickly purchased Vonage and subsequently hooked it into a wall jack to activate the other jacks in the house. The other jacks worked fine (I received and made a call this morning) until this afternoon. Suddenly, the phones are not working throughout the residence. When I wire directly to the the rtp300, I am able to get a get a signal and make and receive phone calls. I've plugged different phones into outlets all over the house, with no luck. The only difference is that one phone gets a tone that sounds like there is a phone off of the line, even when there are no other phones hooked up. One phone is just silent.
One post mentions that the outside phone line meant for the phone company was unplugged and therefore exposed to the rain. I did water the yard today, and wonder if maybe it would have affected the jacks in the residence. I would have no idea how to fix that.
Another post states that there is a box on the outside of the house where the phone company lines can be hooked and unhooked. I have not been able to find this box as of yet. Since it is a new house, could the local phone company have come over and hooked up the wires, thus affecting the jacks through the house. If so, where might I find these wires on a new Beazer home? Would they possibly be somewhere other than on the side of the house? Any assistance would be of great help. Thanks
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Wed Nov 02, 2005 9:26 am    Post subject: Reply with quote Back to top

cidfergi,

Welcome to the forum. I'm sorry to hear that you are having issues with your hardwiring. Let me get some details straight.

1. You moved into a new home.
2. As far as you know, there is no connection to the outside Telco.
3. Once you connected the rtp300 to a jack, it was working with all the phones in your home.
4. All of a sudden, now it does not work.

I am in a fairly new townhouse built in 2002 and it has a NIU (Network Interface Unit) from SBC and it's a gray box roughly 4" x 6". It is clearly labeled as an NIU. You can see a picture of it on this post:

http://www.vonage-forum.com/ftopic9073.html

It is either at the sides or on the back of the home.

Would you be willing to do some investigating for us. First, can you see if your phones are connected to a central location? That is, do you see a control panel that has all the phone wires leading to it from all your jacks?

If you do not see a control panel or patch panel, then you want to open up one of the jacks to see if there are two sets of bundled wires connected to it.

Lastly, I have seen on earlier posts that water and moisture seems to affect the wiring but that usually only happens if the wires are exposed. My question to you is can you find the phone wire that goes to the outside of your home? Is it just dangling out there?

Mine leaves my home through the basement out the back.

Check to make sure that the wires are not exposed. Tape them up or in your case, you might want to pull it back into the home so that it cannot be affected by moisture in any way.

I hope this helps, mundy5

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
cidfergi
New Forum Member
New Forum Member


Joined: Nov 01, 2005
Posts: 2

PostPosted: Wed Nov 02, 2005 7:23 pm    Post subject: Reply with quote Back to top

Well, I actually had located the dangling wire yesterday and kind of figured it was the one. I talked to the electricians that wired the house today and verified. They advised me I was right and also how to deactivate it by locating the bundle you were speaking of. It is in a front closet. I appreciate your help. We'll see if it works.

Quick update.....I located the wires, but it doesn't say phone or mid on the main phone line from the side of the house. So....at the moment, all I know is that there are several blue cat 5 cables and one white one which I assume is the phone cord. Any suggestions from here?
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Sat Nov 05, 2005 6:55 pm    Post subject: Reply with quote Back to top

cidfergi wrote:
So....at the moment, all I know is that there are several blue cat 5 cables and one white one which I assume is the phone cord. Any suggestions from here?


I would think that the several blue cat5 cables are the cables going to your phone jacks while the white one is the incoming. You can double check it by looking at the color of the dangling wire. It should be white. You want to disconnect the white cable from the patch panel.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
richerich
New Forum Member
New Forum Member


Joined: Nov 07, 2005
Posts: 6

PostPosted: Mon Nov 07, 2005 11:16 pm    Post subject: Same situation Reply with quote Back to top

I also moved into new house, had Vonage working through the entire house until just recently (worked for 6 months). If the exterioir CAT 5 did get wet, which mine did, are you suggesting it shorted out the home phone jacks? How to repair? I will pull line from outside into the basement, but then what? Thanks for any help
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Tue Nov 08, 2005 9:28 am    Post subject: Reply with quote Back to top

richerich,

Do you know where that outside cable leads to? Does it go to a patch panel or to the first jack in your house? Can you disconnect it from your home altogether either by disconnecting it from the patch panel or from the first jack, so that even if it gets wet, it doesn't affect anything? Then you don't even have to pull it into the home. You can just leave it dangling out there since it has been disconnected from inside the home.

There is also another post that could suggest the new firmware might have affected the rtp300 if that is your router. This new firmware might have reset the voltage level or other settings so that is also a very real possibility.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
richerich
New Forum Member
New Forum Member


Joined: Nov 07, 2005
Posts: 6

PostPosted: Tue Nov 08, 2005 9:35 am    Post subject: CAT 5 dangle Reply with quote Back to top

Mundy
I would suspect it goes to the patch panel, i will check out tonight. I don't have the router you mentioned, but i have seen other posts having issues with the router i do have. My plan tonight is to either pull in the outside CAT 5 or disconnect from the patch panel (or both), and then reboot everything and see what happens. I'm doubting this is the fix i need but its worth a shot. Thanks for your input.
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Tue Nov 08, 2005 9:40 am    Post subject: Reply with quote Back to top

richerich,

I agree with you that this is a doubtful solution and that a firmware upgrade might have unsettled a previously functioning set of settings. You might have to give CS a call and ask them to downgrade your firmware if it was recently upgraded or you might need to have your voltage increased etc.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
richerich
New Forum Member
New Forum Member


Joined: Nov 07, 2005
Posts: 6

PostPosted: Tue Nov 08, 2005 9:43 am    Post subject: Reply with quote Back to top

Mundy-
Will CS now if they have recently sent me a firmware upgrade? I ask because I can pretty much pinpoint a 12 hour window that my system failed out on me, and if they did push anything to me during that time, i would suspect thats the problem. thanks again!
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Tue Nov 08, 2005 10:02 am    Post subject: Reply with quote Back to top

I cannot speak for CS but I have read in earlier posts that people have had these things done by CS for them. It's worth a try.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New ElisseyOa
New Today 3
Yesterday 6
Total 99004

Who Is On Site
Visitors 75
Members 0
Total 75


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.93 Seconds and 419 Pages In The Last 60 Seconds
The Vonage VoIP Forum