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curly
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Joined: Oct 31, 2005
Posts: 5

PostPosted: Mon Oct 31, 2005 10:21 pm    Post subject: RTP300 / multi-router solution ? Reply with quote Back to top

I couldn't find any posts with this particular problem but hopefully this will help some other sufferer who finds themselves in the same boat.

I have a small network with diverse equipment which shares out a Covad DSL 3Mbp/768kbp to tenants in my building. One user already had Vonage w/ a Motorola adapter and after a few small bad starts a couple years ago it has been working famously.

I've been tearing my hair out trying to configure another user's RTP300 for their new Vonage service. The unit would not keep a connection on the phone port for longer than say a few days. Then as I started to tweak the settings, ie. disable DHCP, etc it would even lose the connection to pc's (or macs) on the LAN side especially after a power cycle. The only thing that would bring it back was a hard reset (5 secs on the button) and even then that didn't always work.

Tech told me to plug it straight into the main router (zYxel 643 DSL) since it was going through a couple dumb switches en route. That worked the first time. Then I took it back upstairs and it worked... for a few days again.

Luckily the user was out of town so I've had some time to mess around with it. After multiple trys at any settings other than the default I gave up after the second day. Right before hitting the hay the idea occurred to me to plug the gateway (zYxel643) connection into the LAN (yellow) side and patch the WAN (blue) side straight over to the LAN (yellow) side and let the main router do what it has done so well all these years. Here's a sorta diagram:



Well, what an incredible relief when the "phone 1" light came straight on within a micro-second and has been steady on (except for the messages blinks) ever since (about 6 or 7 hours now) no matter how many settings I change. Well, I haven't tried to change everything but I was then able to go in and disable NAT and DHCP and every other router type function i could think of with impunity! HOORAAY!

I'm really impressed and brand loyal with linksys stuff, especially the WRT54g, but this RTP300 had me in doubt for a while. I would really like to see a setting in this router config that easily disables the router function such as in the config for the WRT54g. I would also like to see some of the other settings that are described in the RTP300 "...More" but aren't actually available in firm-1.00.52. For now everything seems ok and I hope I don't have to post back with new problems.

I'm in Brooklyn, NY with 3Mbps/768kbps Covad DSL. Connected equipment includes:

RTP300 w/ Vonage firmware 1.00.52
Motorola -?- w/ Vonage
Airport Express
zYxel 643
WRT54g
PC's
Mac's
Linksys 5 and 8 port switches
Siemens 8 port switch (unfortunately)


Thanks,
curly nostrill
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curly
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PostPosted: Wed Nov 02, 2005 1:11 pm    Post subject: Reply with quote Back to top

well I finally figured out that there was a solution in another thread. I really wish this solution was included in the instructions or at least from Tech Support! As much as I love the forums an easy solution shouldn't be hidden in a few days worth of user side research. This guy's drawing is way prettier than mine but here's my diagram anyway:

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EzCo
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Joined: Jul 21, 2005
Posts: 533
Location: Southeastern PA

PostPosted: Wed Nov 02, 2005 11:19 pm    Post subject: Reply with quote Back to top

curly wrote:
well I finally figured out that there was a solution in another thread. I really wish this solution was included in the instructions or at least from Tech Support! As much as I love the forums an easy solution shouldn't be hidden in a few days worth of user side research. This guy's drawing is way prettier than mine but here's my diagram anyway:
]


It's not included in any instructions because it's a total hack. You didn't mention your original setup, but I assume you had the WAN port of the RPT300 connected directly to one of the upstream switches correct? You had a problem with this setup? If so, something else was wrong.
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curly
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PostPosted: Thu Dec 01, 2005 4:19 pm    Post subject: Reply with quote Back to top

Quote:
... didn't mention your original setup...


silly me..

but, yes I had it hooked up according to the instructions and tech support.

It seems to me there is something awry somehow with the communication between the rtp300 and ultimately the zYxel 643 when going through the swithces. Tech support told me to connect the rtp directly to the router. I did that and then took the rtp back upstairs and hooked it up with the hack-hookup and it works well, ... so far.

I had to go through this process again when they provisioned the new firmware... whatever version that is.

I told the client that if there are anymore problems she should have them send a pap2 or whatever simple TA they have now.

This might be a good reason for me to move the routing functions to my wrt54g which is likely to be maybe more functional with the RTP300 but until I change isp's I will still have the zyxel adsl modem section... so I'm not anxious to open up a whole new can-o-worms...
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paul248
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Posts: 644
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PostPosted: Thu Dec 01, 2005 10:42 pm    Post subject: Reply with quote Back to top

I think that hack should work pretty well, but make sure you TURN OFF DHCP on the RTP300. You don't want to end up with a bad case of dueling DHCP servers on your network.

edit: whoops, looks like you already figured that out.
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