Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Robertsax Posted:
If you cook meals
for the rest from
the week, it can
save you a lot of
time. I
established
...

In The Forum:
Vonage UK
Topic:
Wholesale Memphis Grizzlies Jerseys
On Aug 18, 2017 at 20:20:06

ElalfZek Posted:
oakley big taco
sunglasses A pair
of Converse may be
the everyone shoe
hence conjures
...

In The Forum:
Vonage
Topic:
coach backpacks outlet 67119350
On Aug 17, 2017 at 04:29:27

Robertsax Posted:
This will enable
you view a website
in a 21" screen
and view this in
an iPhone in equal
...

In The Forum:
Vonage
Topic:
Wholesale Manchester United Jerseys
On Aug 15, 2017 at 13:43:28

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
Author Message
cgallo
Vonage Forum Associate
Vonage Forum Associate


Joined: Aug 10, 2005
Posts: 19

PostPosted: Mon Oct 31, 2005 3:09 pm    Post subject: Fax Over Satellite Reply with quote Back to top

I have been working on this for quite some time. A few of our remote sites are using a satellite for data and Voip. All the sites have the Linksys RT31P2 routers. At most I am able to get about 10% success rate. The sites don't want to fax using a service on their computers. I am stuck at the moment what to do. I have tried *99, lowering the baud, turning off ECM, and so on. I have been on the phone with support for many hours. By the way when I had initially tested in the office, over the satellite, I was getting about a 99% success rate.

Does anyone have any suggestions? I don't know what to do or what next step I should take. Anyone else able to fax over a satellite connection with Vonage? Any help would be greatly appreciated.
View user's profile Send private message
navydavy2001
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 26, 2005
Posts: 1125
Location: United States

PostPosted: Wed Nov 09, 2005 9:01 am    Post subject: Reply with quote Back to top

What kind of fax machine is it?

If you tested it and it was alright, and now it doesn't work, is it possible some enterprising person may have screwed around with the settings and they don't want to tell you they did?
View user's profile Send private message Visit poster's website
RADHAZ
New Forum Member
New Forum Member


Joined: Nov 09, 2005
Posts: 7
Location: RAF Lakenheath, England

PostPosted: Wed Nov 09, 2005 10:26 am    Post subject: What type of satellite?? Reply with quote Back to top

What type of satellite are you running over? I've been working with military satellites for 14 years and fax lines have always been a problem. Echo cancelling works great for voice, but many times the delay is too much for faxes. My suggestion, by $100 multi-function printer/scanners and send as adobe files. That's what we did. Satellites terminals also tend to run using as little transmit power as possible to extend the life of the satellite.

If you can, check the satellite modem for Bit Error Rate and recieve signal level. Smaller dish sizes also don't help much, I try to avoid using less than an 8 foot over a commercial satellite and 20 foot over a military one to get good service.
View user's profile Send private message
cgallo
Vonage Forum Associate
Vonage Forum Associate


Joined: Aug 10, 2005
Posts: 19

PostPosted: Wed Nov 16, 2005 10:25 am    Post subject: Reply with quote Back to top

Thank you for the reply. The main issue with these sites is that they are mobile. Anything larger than a 1.8M antenna would be too much. We recently installed a 1.8M antenna at one of the locations to test out the fax. We got the same results as the other locations. Rarely would a fax go through, although receiving them was a little more successful. We had a perfect signal, the BER for the receive end was a flat 0 and for the transmit end it was .00002. We could not get it any better.

I am not sure as to what to do next. There are other companys that claim they can send a fax over a satellite. I am reluctant to believe them.
View user's profile Send private message
sturgeon
New Forum Member
New Forum Member


Joined: Mar 21, 2008
Posts: 3

PostPosted: Fri Mar 21, 2008 11:39 am    Post subject: Re: Fax Over Satellite Reply with quote Back to top

Hi, I have been working with satellite for 8 years now and I can assure you that the only "fax over satellite" solution that really works 100% of the time is a thing called SatFax. Look them up at www.satfax.net. We use these guys for alll of our oilfeild and remote camp guys and they work every time. It's so nice to finally not get beat up by customers cause their fax over sat won't work.



cgallo wrote:
I have been working on this for quite some time. A few of our remote sites are using a satellite for data and Voip. All the sites have the Linksys RT31P2 routers. At most I am able to get about 10% success rate. The sites don't want to fax using a service on their computers. I am stuck at the moment what to do. I have tried *99, lowering the baud, turning off ECM, and so on. I have been on the phone with support for many hours. By the way when I had initially tested in the office, over the satellite, I was getting about a 99% success rate.

Does anyone have any suggestions? I don't know what to do or what next step I should take. Anyone else able to fax over a satellite connection with Vonage? Any help would be greatly appreciated.
View user's profile Send private message
ok
Full Forum Member
Full Forum Member


Joined: Jun 13, 2007
Posts: 47

PostPosted: Mon Mar 24, 2008 2:09 am    Post subject: Re: Fax Over Satellite Reply with quote Back to top

sturgeon wrote:
Hi, I have been working with satellite for 8 years now and I can assure you that the only "fax over satellite" solution that really works 100% of the time is a thing called SatFax. Look them up at www.satfax.net. We use these guys for alll of our oilfeild and remote camp guys and they work every time. It's so nice to finally not get beat up by customers cause their fax over sat won't work.


I got the impression from your post that satfax was some kind of smart fax machine. But looks like it's another Voip service provider !!
Voip Phone lines: $59.99/month
Fax Lines: $99.99/month
VPN (LOH Encryption): $19.99/month
Voice mail Plus*: $14.99/month


Based on your experience that it works every time, I guess we can conclude that there is nothing wrong with fax machines or models, and they can be made to work reliably over IP.
View user's profile Send private message
sturgeon
New Forum Member
New Forum Member


Joined: Mar 21, 2008
Posts: 3

PostPosted: Sun Mar 30, 2008 9:14 pm    Post subject: Reply with quote Back to top

Hi, Sturgeon here about that SatFax device. Yes they offer Voip as well and VPN etc.....but their fax device works. I don't really care if they sell lollipops as long as I can get my customers reliable fax! We don't have to buy the Voip to get the fax service.

We have used this device over satellite and over EVDO and it works very well over both. We don't even ask the customer what fax they are using and if we supply the fax we use the cheapest HP fax at Office Depot.
View user's profile Send private message
RockBochs
New Forum Member
New Forum Member


Joined: Apr 01, 2008
Posts: 2

PostPosted: Tue Apr 01, 2008 4:36 pm    Post subject: Re: Fax Over Satellite Reply with quote Back to top

sturgeon wrote:
Hi, I have been working with satellite for 8 years now and I can assure you that the only "fax over satellite" solution that really works 100% of the time is a thing called SatFax. Look them up at www.satfax.net. We use these guys for alll of our oilfeild and remote camp guys and they work every time. It's so nice to finally not get beat up by customers cause their fax over sat won't work.



cgallo wrote:
I have been working on this for quite some time. A few of our remote sites are using a satellite for data and Voip. All the sites have the Linksys RT31P2 routers. At most I am able to get about 10% success rate. The sites don't want to fax using a service on their computers. I am stuck at the moment what to do. I have tried *99, lowering the baud, turning off ECM, and so on. I have been on the phone with support for many hours. By the way when I had initially tested in the office, over the satellite, I was getting about a 99% success rate.

Does anyone have any suggestions? I don't know what to do or what next step I should take. Anyone else able to fax over a satellite connection with Vonage? Any help would be greatly appreciated.


Actually, our FaxxBochs product was specifically designed to fax over satellite connections as well. We looked into the alternatives, including SatFax and TDMoIP, but decided to go ahead and roll our own. Our solution comes complete with a web-based interface for full fax management as well.

Just wanted to let everyone know of an alternative out there.

Chad
View user's profile Send private message
sturgeon
New Forum Member
New Forum Member


Joined: Mar 21, 2008
Posts: 3

PostPosted: Thu Apr 03, 2008 11:47 am    Post subject: Reply with quote Back to top

Hi, I searched for the FaxxBochs and nothing comes up. Where can I get more info. I'm willing to try anything that will help my customers...
View user's profile Send private message
RockBochs
New Forum Member
New Forum Member


Joined: Apr 01, 2008
Posts: 2

PostPosted: Thu Apr 03, 2008 11:53 am    Post subject: Reply with quote Back to top

sturgeon wrote:
Hi, I searched for the FaxxBochs and nothing comes up. Where can I get more info. I'm willing to try anything that will help my customers...


We JUST rolled it out on our website, which is www.rockbochs.com

Thanks for your interest.

Chad
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 1
Total 2


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.39 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum