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dave719
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Joined: Oct 28, 2005
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PostPosted: Fri Oct 28, 2005 6:23 pm    Post subject: what is the problem with phone service Reply with quote Back to top

My Vonage phone line is also down in colorado, no longer showing my phone as posting on the Vonage box. went down this morning, all other sites working for me but the vonage.com, This is not good at all.
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pinkchickn
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PostPosted: Fri Oct 28, 2005 6:24 pm    Post subject: No service, either Reply with quote Back to top

Yep, Adelphia, no Voip, no vonage.com Odd - Makes me curious about their network configuration
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AlmaX
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PostPosted: Fri Oct 28, 2005 6:31 pm    Post subject: Outage... Reply with quote Back to top

I am also on Adelphia from Miami and it was my only working phone...I haven't tried traceroute yet...
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meeble
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PostPosted: Fri Oct 28, 2005 6:33 pm    Post subject: Reply with quote Back to top

My service is still out near Lexington KY, and has been out most of the afternoon.
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AlmaX
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PostPosted: Fri Oct 28, 2005 6:35 pm    Post subject: Outage Reply with quote Back to top

Sorry to say the website is also out of my reach all other sites work perfectly fine. This is very weird...
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howardct
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Location: Georgetown, Kentucky

PostPosted: Fri Oct 28, 2005 6:42 pm    Post subject: Adelphia Backbone Trace Route Reply with quote Back to top

FROM www.adelphiacom.net TO www.vonage.com.

traceroute to www.vonage.com (216.115.22.200), 64 hops max, 44 byte packets
1 i0.chi75.adelphiacom.net (66.109.10.17) 0.603 ms 0.411 ms 0.362 ms
2 g1-01-02-00.a0.chi75.adelphiacom.net (66.109.3.17) 0.576 ms 0.382 ms 0.315 ms
3 a1-00-00-00.c0.chi75.adelphiacom.net (66.109.3.1) 0.335 ms 0.381 ms 0.307 ms
4 so-00-01-00.c1.dca91.adelphiacom.net (66.109.0.82) 16.962 ms 16.986 ms 16.965 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
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12 * * *
I think Adelphia is having the problem. Looks like one of their routers on the main line is down. If you notice it never leaves the adelphiacom network.
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GORFBOT
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PostPosted: Fri Oct 28, 2005 6:52 pm    Post subject: Vonage - Adelphia - Colorado Springs Reply with quote Back to top

In Colorado Springs, Colorado.

- No dial tone
- Can't access vonage.com
- Can't access Yahoo Webmail (?)
- Can't access BroadbandReports.com
- Almost all other sites I visit work properly.

Any ETA for a fix from those of you who have contacted tech support at Adelphia?

Thanks in advance.
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Fri Oct 28, 2005 7:00 pm    Post subject: Reply with quote Back to top

Gorfbot, can you use Yahoo messenger either? I can't, but MSN messenger works.

_________________
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FLChris
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PostPosted: Fri Oct 28, 2005 7:03 pm    Post subject: Re: Vonage - Adelphia - Colorado Springs Reply with quote Back to top

Tech Support guy at Adelphia feigned ignorance (or maybe he wasn't feigning) about the problem. Said there was "a widespread network outage affecting connection speeds and service". No ETA for a fix. When I asked why only vonage.com was affected, he said that Adelphia was not blocking. So either he lied or just plain didn't know. The Internet doesn't lie, Adelphia is the problem here. Question is whether it is intentional or accidental. Given that several ISPs have made noise about blocking high bandwidth applications like Voip and Multimedia file transfer, I suspect that Adelphia is probing the levels of discomfort and complaint they receive by blocking Vonage. Please contact Adelphia support and complain loud and often!!!
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renny
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PostPosted: Fri Oct 28, 2005 7:06 pm    Post subject: Reply with quote Back to top

my yahoo messenger doesn't work either.
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