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staaver
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Joined: Nov 15, 2005
Posts: 49

PostPosted: Wed Nov 16, 2005 5:26 pm    Post subject: Reply with quote Back to top

I manually updated my WRTP54G from .20 to .43 last night, following the procedure described elsewhere on this forum. As soon as I reconnected and reconfigured the internet access the router immediately updated to .55.

Internet functionality and wired/wireless network function seems to be good. A quick checkout of phone functionality also looks good, although my real shakeout will take place later this week when I expose the service to my wife for stress testing Smile .

I am monitoring this forum for news on .55 problems and additional updates. Hopefully all will go well....

Thanks to this forum and linksysinfo.org for all of the help so far. Very useful.
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cpo1157
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PostPosted: Wed Nov 30, 2005 4:24 pm    Post subject: No use of VOIP yet. Reply with quote Back to top

Sad I have had my WRTP54G for about 3 weeks now and am unable to hear on any call. My CID works fine and I can be heard on the other end. Testmyvoip has me at 4 or better. My firmware is 1.00.55. Any ideas on what else I can do? Also, I have to frequently restart the router and the wireless connections are poor with no real distance. I have gone back to Belkin and Verizon until I can get some kind of resolution.
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Nov 30, 2005 8:44 pm    Post subject: Reply with quote Back to top

It's probably time for a call to Vonage customer service. Don't bother with Email; Vonage isn't good with Email.

Before you make the call, how about telling us more about your equipment- modem, phone, computer, how it's all put together. What are your upload and download speeds? What were the details on your test call?

An obvious thing for me to ask is about your phone. Is it a cordless? Since you're using a wireless router, this can be an issue, depending on the type of phone.

_________________
Steve Gray
Orlando, FL
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cpo1157
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Joined: Nov 30, 2005
Posts: 3

PostPosted: Wed Nov 30, 2005 9:55 pm    Post subject: Reply with quote Back to top

Yeah, after I posted today, Vonage called me back. We have been getting familiar on the tech line. They have determined that my service (Cablerocket) is not up to par with Voip. It is advertised as high speed, but is dropping packets somewhere. My upload/download speed is always over 150kbps, but when I ran a tracert in dos, it showed a slow transfer rate with many over 150. The phones I used were corded and cordless. No difference. I can't get any tech help with my ISP and they have a monopoly since I am on a Navy base in the middle of nowhere. On the bright side, Vonage is being very courteous about cancelling service and refunding my money. Confused
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staaver
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PostPosted: Wed Nov 30, 2005 11:21 pm    Post subject: Reply with quote Back to top

It seems like a lot of the problems with Vonage or Voip in general have to do with the quality and consistency of your internet service. I am lucky to have Verizon Fios which has worked out pretty well. 3 weeks not with the WRTP54G with absolutely crystal clear, flawless service. CID works, TiVos work, alarm works (after a new board), calls are better quality than previous Verizon land line ove Fios.

I hope you can do something in the future to improve your connection. Sounds like you are stuck for now.
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cpo1157
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PostPosted: Thu Dec 01, 2005 7:16 pm    Post subject: Reply with quote Back to top

Confused Unfortunately we don't even qualify for Verizon DSL at this time. I will keep the Vonage option in mind when I move next time and hope they have the particulars worked out. Thanks for the assist...
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