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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

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Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

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Topic:
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On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
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Topic:
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On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 12:35:11


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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Carbon-14
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Joined: Oct 28, 2005
Posts: 2

PostPosted: Thu Oct 27, 2005 11:16 pm    Post subject: Refurbished PAP2 Reply with quote Back to top

Hi

I just purchased a refurbished PAP2. But trying to actually sign up for an account has proved to be a real pain so far. Attempted to go through the website, I repeatable got an error at the last step recommending that i contact customer service if the problem continues. I called and the rep walked through the steps getting all my information. At the end the rep said that everything was done and I'd receive an email within an hour with all my info. 2 hours later, still no email. 2nd call to customer service and they can find no record of my account. She said she'd look into it and call me tomorrow morning.

Reading through some of the post I believe I saw I post saying that if someone registers with a MAC and later cancels the PAP becomes useless. Is this true? Could this be the problem?


Thanks
Carbon-14
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dabones
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Sat Oct 29, 2005 10:11 am    Post subject: Reply with quote Back to top

where did you buy this refurb PAP2?

it is true that Vonage won't activte a device that has been previously activcated, (unless it was activated by you on the same acct)..
did you tell CS that the device was purchased as a refurb?

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Carbon-14
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Joined: Oct 28, 2005
Posts: 2

PostPosted: Sat Oct 29, 2005 3:58 pm    Post subject: Reply with quote Back to top

I bought it at Futureshop... I've talked to CS a third time and now they say they've been having problems with their retail activation and thats the reason i've been having problems. I specifically asked if there was any problem with using a refurbished adapter and was told no that was not the problem. Not sure what to think now.
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irreality
Vonage Forum Junior
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Joined: Aug 17, 2005
Posts: 29

PostPosted: Wed Nov 02, 2005 8:57 pm    Post subject: Reply with quote Back to top

RUN and RUN fast. or get another adapter... the PAP2 is problematic... and I can vouch for that.

If you bough the refurb at a place like futureshop I dont think there should be a problem. esp. if the support says there is no problem. I cant see why Vonage will not activate a previously activated MAC id. Even though i have read that they do this before.

Anyways... I recommend you stay away from the PAP2 and run with another adapter.

my 02
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gbaig
Vonage Forum Associate
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Joined: Jan 27, 2005
Posts: 18

PostPosted: Fri Nov 25, 2005 4:24 pm    Post subject: Reply with quote Back to top

PAP2 is an excllent device, I have been using for last one year, perfect sound quality and easy to carry if traveling. Better get is replaced at future shop
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