My company is in Rochester, NY. Our ISP is Paetec and we have a dedicated T1 line directly to the building. We have 3 Vonage adapters - 1 Linksys RT31P2-VD (with 2 Vonage lines), and 2 Linksys RTP300's (each with 1 Vonage line). Our network looks like this:
T1 <--> Debian Linux server w/iptables <--> HP 48 port switch <--> Vonage adapters <--> Televantage server (via phone lines).
iptables allows all network traffic to pass through directly to each adapter.
We are primarily an outgoing call center, but we do have occasional incoming calls. We are using Vonage to save on long distance calls.
Our issue is if the external party on an incoming call hangs up after connecting to our Televantage server and is in the menus, Vonage does not terminate the call. Our server thinks the call is still in progress, and will record a message full of fast busy signal noise.
I've already spoken with Vonage customer support and they suggested turning off Call Waiting, which I've done, but the issue continues.
I know our system's quite old. I was wondering if anyone else has experienced this, and if there is a solution.
Thanks! Jason
Last edited by jmartin235 on Wed Oct 26, 2005 11:56 am; edited 1 time in total
I've never used Televantage, but do you know what it is looking for to determine termination of the phone call? Loop-current drop? Loop-current reversal? Call progress tones?
_________________ ISP: Varies depending where I'm at. Vonage: Linksys RTP300 Router: IPCop 1.4.10 Phones: various Total calls since Jul 24, 2005: 4,794 calls Total Minutes since Jul 24, 2005: 25,552 minutes
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New jonivy2 New Today 3 Yesterday 11 Total 100942 Who Is On Site Visitors 142 Members 0 Total 142
†AK and HI residents pay $29.95 shipping.
††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special, best Vonage cheap deals, free sign up offers or discounts.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Sign up page.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 2.08 Seconds and 279 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 3
Yesterday 11
Total 100942
Who Is On Site
Visitors 142
Members 0
Total 142
