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For wipe call
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Trafford Posted:
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diazou Posted:
Hello, It's
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Av8rix Posted:
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rradina
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Joined: Feb 15, 2004
Posts: 21

PostPosted: Sun Feb 22, 2004 12:17 pm    Post subject: Reply with quote Back to top

Then don't read the post or are you just a trolling for negative feedback?

If it's not that big of a deal, why doesn't Vonage offer a configurable option that allows customers to turn it off?

What I've seen discussed a lot is seven digit dialing -- which I agree would be a royal PITA to make it work.
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rradina
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Posts: 21

PostPosted: Sun Feb 22, 2004 4:21 pm    Post subject: Reply with quote Back to top

My family uses Vonage as our primary and only phone carrier. Every time we get a baby sitter, they always have trouble using the phone. We have to leave explicit instructions.

Plus, we leave a cell phone in case 911 is required. (I don't trust Vonage's 911 service).

Any time a relative is in the house, they tell me that my phone doesn't work. Then I tell them to dial 1 + the 10 digit number. They frown and don't make the call even though I explain to them that because they are dialing 1, doesn't mean it costs money.

Everyone leaves my house and wants nothing to do with Voip if that's the way it works.

I think it's a bigger deal than you think -- especially if Vonage is being used as the primary dial tone.
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houuser
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Joined: Sep 04, 2003
Posts: 435
Location: Houston, TX

PostPosted: Sun Feb 22, 2004 5:29 pm    Post subject: Reply with quote Back to top

Vonage is the wave of the future.
I wonder how many people stopped using the telephone when
10 digit dialing was needed. Those of us who live in the future
have learned to adapt.
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rradina
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Joined: Feb 15, 2004
Posts: 21

PostPosted: Sun Feb 22, 2004 10:28 pm    Post subject: Reply with quote Back to top

The best product does not always win. The product that people buy is ultimately the "winner". If people don't want the product because it's different enough to require adaptation, it may not succeed regardless of superior technology.

I don't think I'll change my opinion regarding 11 digit dialing based on the responses in this forum. Everyone here already has above average adapatability and knowledge of Internet technologies. Unfortunately, there are 35 million AOL users that can't function without a "You've got mail" hammer every time they get on the "Net". And don't forget an equally large number of households who don't even have Internet access, let alone the HSI access required for Voip.
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pipman
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PostPosted: Sun Feb 22, 2004 10:48 pm    Post subject: Reply with quote Back to top

Actually I think Vonage should make it so we don't have to dial our local area code just to make a local call. I hate that I have to dial 11 digits to call my next door neighbor.

Vonage knows that I live in the 813 area code, so all calls should default to that area code, unless I dial 1+10 digit number to call outside the local area.

Wouldn't this make better sense???
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ericgo
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Joined: Feb 12, 2004
Posts: 21
Location: Seattle, WA

PostPosted: Mon Feb 23, 2004 2:39 am    Post subject: Reply with quote Back to top

Yes, but with the addition of new area codes more and more areas are requiring 10 digits for every call. Even the "regular" phone companies are making us dial 10 digits.

I too have family (not too technical) and baby sitters that come to the house. Of course, they question the 11 digit dialing but when I say call anywhere in the US and it is free - they get over it really fast.

As for the 911 dialing, I was a bit worried as well. I have since talked to my friend that works for a county government. He works with the GIS department and just finished a huge project working with the PSTN's.

His experiance with the PSTN folks and the way they operate has been very positive - Made me feel better about the whole idea. Of course, now that my security system can dial out, I can push a button there too for help. Wink
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rradina
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PostPosted: Mon Feb 23, 2004 10:29 am    Post subject: Reply with quote Back to top

Enabling 7 digit dialing would be an enormous undertaking. I asked this question a long time ago and someone explained that once upon a time, there existed an algorithmic relationship between prefixes and area codes. However, that's no longer true. You basically have to have know the area's entire prefix list and do a lookup as the number is dialed. If the prefix is in the table, you can go ahead and slam the local area code in front and start a session. However, even this may not work in areas where area codes overlap -- which is why even incumbent carriers require 10 digit dialing.

I will agree with others than 11 digit dialing isn't that big of a deal. I've just noticed that any person cannot automatically approach my phone and successfully make a local call without explicit instructions. In my opinion, this could affect the penetration of Vonage in households that resist change.
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pipman
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Joined: Feb 08, 2004
Posts: 14

PostPosted: Tue Feb 24, 2004 1:01 am    Post subject: Reply with quote Back to top

Well maybe what can be done is that we have the option to choose which local area code gets dialed initially by default.

And if you want to call outside the local area code, you can then dial 1+ AREA CODE and this will supercede the default local area code setting.

This is something I think could be very doable. And could either be configurable on the Vonage website or even the Phone Adapter's web interface.
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gfoulks
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Joined: Jan 18, 2004
Posts: 243

PostPosted: Tue Feb 24, 2004 11:41 pm    Post subject: Reply with quote Back to top

You must assimilate!

What is the big deal? How much longer does it take to dial an extra 4 digits?

What you have to remember is that your no longer calling a local CO to make you call. Your local CO is now located "SOMEWHERE" in the world and in order for them to connect your call they have to know all elven (for domestic calls) digits of the party you want to call.

Just think what it's going to be like when everyone has true Voip and we no longer use the standard dial plan numbers but rather we dial the IP address of the phone we want to connect to. Wink

Greg
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kwebster
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Joined: Feb 03, 2004
Posts: 20

PostPosted: Wed Feb 25, 2004 9:06 am    Post subject: 11 Digit Dialing Reply with quote Back to top

I COULD still crank my car windows up and down by hand. I COULD still brew my own coffee instead of stopping by Starbucks. Face it, we're hopeless consumers and we expect the folks who sell us stuff to constantly innovate and try to do things to make themselves stand out from the rest of the herd just to make our lives (however slightly) easier.

This just seems like such an easy thing to do. You can bet Vonage has a competitor out there who'll do it in a heartbeat if they think it'll drive customers their way. We're just so early in the game that they're spending more time just trying to make the technology work than they are trying to differentiate themselves.
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