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diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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gordonf
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Joined: Aug 08, 2005
Posts: 8

PostPosted: Mon Oct 24, 2005 9:27 pm    Post subject: RT31P2 needs fix. Badly. Reply with quote Back to top

This router won't deal with the massive traffic on a Shaw Cablesystems connection in Winnipeg. It frequently restarts, dropping my computer's LAN connection and dropping calls. I'm not even running any server behind the RT, just a browser and a clean Win2K machine (so don't get me started on possible virus scares.)

I had to put a real firewall in front of it to keep it going. Currently I have a Snapgear LITE (1.7.11) in front of it, and while it too has trouble keeping up with the traffic it doesn't fall down like the RT does. I used to have a SG300, which could put up with the traffic and also establish a 1-1 NAT with the RT31P2. That setup was perfect, though I can't justify a $300 expense to protect an oh-so-fragile Linksys product that's supposed to be a firewall.

The RT31P2's firmware is dated 21 FEB 2005, v1.28.00. There don't seem to be any firmware updates available from Linksys, and they're currently unreachable anyway.
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sedin_26
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 14, 2005
Posts: 12

PostPosted: Wed Oct 26, 2005 12:31 am    Post subject: Reply with quote Back to top

I too had the RT31P2 on Shaw - in Victoria. I was using the Motorola SB5100 cable modem. I actually had about four of these on different Motorola SB5100's and none of them would work. It would just go down after 5 or ten minutes and I would have to reboot the cable modem and router.

After I put the RT31P2 behind another firewall, it worked fine. This was not an ideal setup for me, though. Upon checking, I found that many others had the same problem. I had to demand a replacement - I got the RPT300.

Since then, everything is perfect. I have it hooked up directly to the cable modem and it works great.

They sent out the RPT300 for free and gave me a 14 day grace period to return the old router. I suggest you ask them to do the same. They'll try to give you the runaround but it is worth it to persist.
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gordonf
New Forum Member
New Forum Member


Joined: Aug 08, 2005
Posts: 8

PostPosted: Wed Oct 26, 2005 6:21 pm    Post subject: Reply with quote Back to top

I'd ask for a replacement except for one problem. I bought the router before signing up for Vonage.

I wonder if the extended warranty I paid Future Shop for the thing is good for an exchange.
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sedin_26
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 14, 2005
Posts: 12

PostPosted: Wed Oct 26, 2005 6:27 pm    Post subject: Reply with quote Back to top

Even though you bought the RT31P2 before signing up, it is specifically a Vonage router locked to Vonage service.

I know that people in this situation have had them exchanged so you should still try. They may be sticky about it but they will do it if you ask hard enough.

Basically, you purchased a device that will only work with Vonage, and they will NOT unlock it to work with another service provider, so it is essentially up to them to see that you have something that works.
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