Forwarding calls use up my 500 initial minutes?

Posts: 17 · Vonage Forum Associate Joined: Feb 19, 2004 Posts: 17

Does forwarding to another number use up my initial 500 minutes?

Posts: 17 · Vonage Forum Associate Joined: Feb 19, 2004 Posts: 17

mospeed wrote:

Does forwarding to another number use up my initial 500 minutes?

got off the phone with Vonage and forwarding calls does use up the 500 minutes included in my plan. Need to use call forwarding wisely.

As well as the virtual number i currently have, awaiting for my original verzion number to get transferred over.

Posts: 61 · Full Forum Member Joined: Jan 29, 2004 Posts: 61

mospeed...could you be more clear for us. are you forwarding your old number to Vonage or your temp number to your old carrier?

Posts: 17 · Vonage Forum Associate Joined: Feb 19, 2004 Posts: 17

k5 wrote:

mospeed...could you be more clear for us. are you forwarding your old number to Vonage or your temp number to your old carrier?

once you have you Vonage number set up and all is super duper dandy, fowarding your call to another number would take away from you initial minutes if you have either the 24.99 or 14.99 plan which allowes you 500 minutes.

Posts: 21 · Posted: Sat Feb 21, 2004 1:35 am Post subject: Call forwarding...

Yeah, all inbound calls are free as well as toll free but when a call is forwarded it is like you are making the forwarded call. That is the way things are for pretty much any other phone plan I've seen. I would expect the same with Vonage.i

Posts: 28 · Posted: Sat Feb 21, 2004 7:43 am Post subject:

Wait a minute...Let me see if I got this right.

SO you mean that If I foward my Vonage number to my wife cell number that is local to me, It will be counted towards the 500 minutes of free long distance?

Please say no cause I'm about to crap in my pants

Safemaster

Posts: 3 · New Forum Member Joined: Nov 25, 2003 Posts: 3

No. If you are on the $14.99 plan where all you get is 500 total minutes period, the forwarded call will count against your minutes. If you are on the $24.99 plan or higher, local regional calls are free and don't matter.

If you forward to a long distance number, only the $34.99 plan is unlimited. The others will use long distance minutes for long distance forwarded calls.

I hope that makes sense.

Posts: 28 · Posted: Sat Feb 21, 2004 8:33 pm Post subject:

fbutlerwi wrote:

No. If you are on the $14.99 plan where all you get is 500 total minutes period, the forwarded call will count against your minutes. If you are on the $24.99 plan or higher, local regional calls are free and don't matter.

If you forward to a long distance number, only the $34.99 plan is unlimited. The others will use long distance minutes for long distance forwarded calls.

I hope that makes sense.

Yes that makes sense to me

Safemaster

Posts: 12 · Vonage Forum Associate Joined: Feb 16, 2004 Posts: 12

Safemaster wrote:

Wait a minute...Let me see if I got this right.

SO you mean that If I foward my Vonage number to my wife cell number that is local to me, It will be counted towards the 500 minutes of free long distance?

Please say no cause I'm about to crap in my pants

Safemaster

There are two kinds of call forwarding. The first type is when your're talking to someone and you want to forward that call to a 3rd party by punching in the call forwarding "service code" (I can never remember what the code is w/o looking up the manual, and I'm too lazy now to try to find that d*** manual). This type of "active" call forwarding does cost you minutes if you're in the 14.99 plan.

The second type of call forwarding is when you use the web page to set up a priori the call forwarding feature to forward all calls to another number when your phone does not get answered in, say, 20 seconds. This type of automatic call forwarding does NOT cost you any minute at all. In fact I've watched my billing window to make sure that the forwarded calls do not cost me anything, and they do not.

Posts: 37 · Vonage Forum Junior Joined: Feb 12, 2004 Posts: 37

tta wrote:

The second type of call forwarding is when you use the web page to set up a priori the call forwarding feature to forward all calls to another number when your phone does not get answered in, say, 20 seconds. This type of automatic call forwarding does NOT cost you any minute at all. In fact I've watched my billing window to make sure that the forwarded calls do not cost me anything, and they do not.

I belive you are mistaken on this point. When I forward calls, they show up as an outbound call from my Vonage number to the destination number. Since I'm on the $24.99 plan and I've only forwarded locally, these are free calls. However if I were on the $14.99 plan, these calls would count towards my 500 minutes.