I belive you are mistaken on this point. When I forward calls, they show up as an outbound call from my Vonage number to the destination number. Since I'm on the $24.99 plan and I've only forwarded locally, these are free calls. However if I were on the $14.99 plan, these calls would count towards my 500 minutes.
I have the 14.99 plan and yes, the forwarded calls show up as outbound calls but the number of minutes left do not change ! It could be something to do with my temp (virtual) number, and it may be different for people who have had their number transferred succesfully. Anybody on the 14.99 plan with a "real" (not virtual) number who has actually set up the call forwarding, make a call to yourself, do not pick it up, let it transferred to your cell phone, and see if your minutes-left number change ?
Yes, You are charged for calls that are fwd'd. I had it setup for selective fwd'ing (IE: rings both phone and cell phone) If I answer on the cell phone the min's come out of the 500. it shows up in the call history and reduces the remaining min's under the plan.
I see your reference to the Q&A site. I am on the $24.99 plan (unlimited local, 500 min LD). I asked Vonage CS about toll-free numbers and got the following email: "Yes, 800 numbers will count against you[sic] 500 minutes of free long distance."
I can confirm that 800 numbers are completely free. They show up on their own line on your Vonage bill. The number of minutes is shown as "free minutes."
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