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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
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hg0528
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Joined: Oct 19, 2005
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PostPosted: Sat Oct 22, 2005 1:03 pm    Post subject: How does the wiring work exactly? Reply with quote Back to top

Hi Everyone,

I'm currently a Rogers Home Phone subscriber, but i'll be jumping ship to Vonage pretty soon, RHP has been great, but for the same price, I can get all the extra features through Vonage.

I have a few questions about the wiring as well as porting over the number. If I tell Vonage to port my number from Rogers, will they be able to do it (it's no longer Bell that controls the number)?

Now, about the wiring...a Rogers Tech came and did the wiring when I wasn't home, so I wasn't able to probe him for questions. The NUI box on the outside of my house has a padlock on it, so I dont think he was able to disconnect any of those 4 wires (when I open it up, I see 4 wires all connected to the screw things).

Now, my house is pre-wired, all the phones in my house are run over Cat5 wiring, and from what I can see, terminate in a data cabinet onto a patch panel. I followed the wiring from the NUI box, into the data cabinet, but from what I was able to determine, there's a thick black Bell cable with all but two of the paired wires (in this case Orange and Orange/White stripes) connected to the patch panel. All the other cables don't seem to be connected to anything. From the patch panel, there's a pair (blue and blue and white stripes) which is connected to some round red connector which is then connected to thin red and green wire into a little box that I plug my Rogers Home Phone modem into.

When I get my Vonage Box, I just plug the cable into that box thing, and I should be good to go right?

Do I have to disconnect anything else from the NUI or the patch?

Thanks everyone!
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mundy5
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PostPosted: Mon Oct 31, 2005 8:44 am    Post subject: Reply with quote Back to top

hg0528,

I have read your post carefully and I must say that the Rogers Tech guy is playing with fire. Because your Telco NIU unit outside is padlocked, he did not disconnect your house from the Telco. Instead, he was working under the assumption that the Telco line is completely disconnected and just connected your Rogers Phone modem.

If I were you, I would disconnect the Rogers Phone modem and plug in the Vonage but I would also want to disconnect the Solid Blue/Blue-white striped wire pair from the Bell Cable so that there would be no chance for any voltage coming in from the Telco onto your line in use by Rogers. You never know, the telco could have a power surge and it could send a signal to your house which would most likely destroy your phone adapter.

I cannot answer your question about porting. You really should get on the Vonage website and type in your phone number to see if they can port it. There is a link to porting numbers and it will tell you whether they can port it or not. Hope this helps, mundy5

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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mundy5
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PostPosted: Mon Oct 31, 2005 8:46 am    Post subject: Reply with quote Back to top

Make sure that the blue/blue-white pair you disconnect is from the Bell Cable and not the pair leading to the Rogers phone modem.

_________________
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Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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bg4
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Joined: Aug 04, 2005
Posts: 164
Location: Long Island NY

PostPosted: Mon Oct 31, 2005 9:23 am    Post subject: Reply with quote Back to top

If I remember right some NIU's are padlocked so that consumers cannot mess with the telco side and only open the consumer side.

Does the NIU look like this - from the sticky link at top of this thread-btw worth reading.


Note the hole middle right-that is where padlock goes but the screw above it is the consumer side.

I concur on everything mundy has written.

_________________
Bob-Long Island NY
Vonage Customer since August 8, 2005
ISP: Optimum Online
Router Motorola VT2442
Setup: SB4200>VT2442>Linksys WRT54G v2.2 (running WRT) wifi enabled-port 1 to switch>two PC's-
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hg0528
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Joined: Oct 19, 2005
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PostPosted: Mon Oct 31, 2005 9:48 am    Post subject: Reply with quote Back to top

Mundy5, BG4, Thanks for replying.

About the number portability question, the number is available for "portage" via Vonage's website, but can Vonage port it over from anyone, or only from Bell? As in, can they port the number from Rogers (who is now my Telco)?

Upon further inspection, it looks like the only wires that come into my house from the Bell NUI box are orange and orange/white stripes, which are connected to the patch panel. It appears that the blue/blue white striped wires have been cut off on the inside of the house. What I suspect is that rather than disconnecting them from the padlocked box, the Rogers Tech. severed them on the inside of the house. I'm not sure what the orange/orange white stripe wires are there for, i'm guessing they're grounding wires? Would it still be a good idea to disconnect the blue/blue white striped wires from the Bell NIU? The blue/blue white striped wires that are on the patch panel connect with a green and red wire with some kind of round red and clear connector, which then go into a box that has a RJ11 connection. The Rogers Modem connects to that box.

So as far as the patch panel goes, there are two wires (orange and orange/white stripe) which connect to the patch panel from the Bell cable, and a blue/blue white wire which ultimately connect to the Rogers box.

The NUI that I have is similar to the one in the picture, only that the padlock prevents the cover as a whole from opening. There is a screw which opens my side, and some kind screw underneath the cover that bars entry into the Bell side.

I'll take pictures when I get home of the NUI and my patch panel when I get home.

Thanks again for all the help. It's very appreciated Smile
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mundy5
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PostPosted: Mon Oct 31, 2005 9:57 am    Post subject: Reply with quote Back to top

hg0528 wrote:

About the number portability question, the number is available for "portage" via Vonage's website, but can Vonage port it over from anyone, or only from Bell? As in, can they port the number from Rogers (who is now my Telco)?


hg0528, if it says it can be ported, theoretically it can although I have heard horror stories of companies not complying. I cannot speak for Rogers cable since I do not know their history of complying with the portability laws.

hg0528 wrote:

Would it still be a good idea to disconnect the blue/blue white striped wires from the Bell NIU? The blue/blue white striped wires that are on the patch panel connect with a green and red wire with some kind of round red and clear connector, which then go into a box that has a RJ11 connection. The Rogers Modem connects to that box.


The orange/orange-white pair is reserved for a 4th line if someone wants it. It is not a grounding pair. However, the Rogers tech probably didn't disconnect it because most homes will never utilize the 4th pair of wires. It looks like the Rogers Tech did his job correctly by disconnecting you from your telco from the patch panel. I would not worry about disconnecting any blue pairs. You can just simply unplug the Rogers Phone Modem and plug in the Vonage and you should be good to go.

Conclusion: Rogers has disconnected you from your Telco. Just simply swap the two phone adapters.

It's our pleasure to help you.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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