How do you cancel Vonage?

Posts: 26 · Vonage Forum Junior Joined: Aug 25, 2005 Posts: 26

For the pass 2 days unable to log into my account. So I want to know how to cancel my account and do I have to pay anything.

My ISP is offering 15mbps and 2 up but, I need their Voip,

Posts: 1389 · Posted: Fri Oct 21, 2005 8:32 am Post subject:

You can only get those speeds if you subscribe to their Voip? Sounds sketchy to me for an ISP to do that...

There is a number to call to cancel, I don't have it handy...Search on here and I am sure you can find it.

Posts: 26 · Vonage Forum Junior Joined: Aug 25, 2005 Posts: 26

Cable compines and their package deals what can I say. They claim the modem I have now can't do 15mbps and the omly ones that can are their Voip modems.

Posts: 1389 · Posted: Fri Oct 21, 2005 8:43 am Post subject:

Bunk....who is your ISP?

Posts: 3198 · Posted: Fri Oct 21, 2005 8:52 am Post subject:

15/2 sounds like verizon fios, although for those in brighthouse land, you can get 15/2 service but have to have...guess what...their digital phone (among other things). and as we all must know by now, ol randy lind is in brighthouse land.
http://www.broadbandreports.com/shownews/68299

Posts: 1389 · Posted: Fri Oct 21, 2005 8:53 am Post subject:

reebok wrote:

15/2 sounds like verizon fios, although for those in brighthouse land, you can get 15/2 service but have to have...guess what...their digital phone (among other things). and as we all must know by now, ol randy lind is in brighthouse land.
http://www.broadbandreports.com/shownews/68299

That ****....

Posts: 3198 · Posted: Fri Oct 21, 2005 8:55 am Post subject:

I agree, especially since I have brighthouse but not digital phone or digital cable, so I couldn't pay more for faster speeds even if I wanted to.

Posts: 1389 · Posted: Fri Oct 21, 2005 8:57 am Post subject:

That is just odd IMHO...you would think if nothing else they would put a premier price on it...oh well...

And can we please figure out where Wilma is going? She is making this weekend a bummer.... Very Happy

Posts: 26 · Vonage Forum Junior Joined: Aug 25, 2005 Posts: 26

I talked to Vonage took 30mins to get someone and they said it would cost $41.17 to cancel. Don't get mad at me because I want 15/2.

Their digital phone sucked but at the time I left they were really just coming out of testing. I am with brighthouse and I got the 10/1 package but for about the same $$ I pay now why not get 15/2 if I can?

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

Randy_Lind wrote:

Their digital phone sucked but at the time I left they were really just coming out of testing. I am with brighthouse and I got the 10/1 package but for about the same $$ I pay now why not get 15/2 if I can?

Does that include the Voip service? Before I went with Vonage, I checked out the Bright House digital service, since they are my cable/ISP. It would have cost me $40 extra.