Looking for tips to improve set-up

Posts: 3

Have been with Vonage for about 5 months and just discovered this site! I have been mostly happy, but have a couple of questions that hopefully some of you can answer:

1. Improve quality of calls in particular the initial delay...I have to say hello 2-3 times at the beginning of every call. Did the Voip online test:

4.99meg down
806kbps up
QOS 99%

However, still get the quality issues. My set-up is Rogers Extreme internet modem into WRT54G router. 1 port off router to PAP2 adapter. In router set-up, have set the PAP2 port to high availbility in QOS. Any ideas on improving set-up? Is there an adapter that has a passthrough so I could put the Voip between the modem and the router? Because the PAP2 only has the LAN port I have to place it after the router. You can definitely hear sound issues with ANY downloading.

2. Have Bell Expressvu 9200 hooked up to wireless jack. I plug a regular phone in and make calls fine. However receiver cannot dial out. Other members here have posted that the bell number is used on Vonage now...so how can I get my receiver to work?..what is this *99 function?

Thanks for anyone's input!

Posts: 1 · New Forum Member Joined: Sep 09, 2004 Posts: 1

I spoke with a Vonage tech and indeed there is an issue with the PAP2 and a Linksys wrtg router.

I was having the same problem using a SAT connection, the problem is being dealt with Vonage development with no current fix delivery schedule.