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mrkosmo
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Joined: Aug 12, 2005
Posts: 7

PostPosted: Tue Oct 18, 2005 11:13 am    Post subject: unable to stay logged in on vonage's site Reply with quote Back to top

I have had this problem off and on ever since I signed up about 5 months ago. I usually just steer clear of the site which is why it hasn't bothered me much until now.

I can login successfully and get to the dashboard page. Most of the time I can go to the other sections (Voicemail, Billing, etc) and have no problems. Ever once in a while after I have gotten logged in and try going to something else I'm taken to the login page again. Unless there is a 5 minute idle log out then it shouldn't do that.

This happens more so in Internet Explorer 6 but for the short time I was using Firefox I would occassionally have the problem with it also but it would save my info in the boxes so I wouldn't have to retype it in. Wink

I have tried having my privacy settings on Medium as well as custom settings with it set to accept first party cookies and prompt for 3rd party cookies (with session cookies allowed).

Anyone else have this issue with the Vonage's website? Confused
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Mr_Sorento
Vonage Forum Senior
Vonage Forum Senior


Joined: Sep 19, 2005
Posts: 122
Location: Illinois

PostPosted: Tue Oct 18, 2005 5:40 pm    Post subject: Reply with quote Back to top

Yep! But only lately I've been having problems. Everything's been fine for the past month or so that I've had the service, but ever since last week, I'll get logged in and be clicking around the different areas (Voicemail tab, Activity tab, Account tab, etc.) and OUT OF THE BLUE, I'll be taken to the Logout page! Say what?! Not only that, but it's also been very slow and unresponsive lately. It's like they're having website problems or something.

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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Oct 18, 2005 6:57 pm    Post subject: Reply with quote Back to top

I've been having the problem on occasion as well. I use Firefox.

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Steve Gray
Orlando, FL
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