Dailing *99 results in a fast busy

Posts: 2 · New Forum Member Joined: Oct 16, 2005 Posts: 2

Has anyone had a this problem using *99? I have read that is used as a dialing prefix for faxing and alarm monitoring. When I try to dial *99, all I get is a fast busy. Any suggestions?

Posts: 17 · Vonage Forum Associate Joined: Mar 16, 2005 Posts: 17

I get the same thing. I cant believe no one else has this problem

Posts: 183 · Posted: Thu Oct 27, 2005 8:19 pm Post subject:

What kind of TA do you use?

Posts: 2 · New Forum Member Joined: Oct 16, 2005 Posts: 2

I'm using a Linksys RTP300. After talking to 6 different tech support people, it seems that this may be a function of the TA and may be a firmware problem. This is the response I got from one tech support person:

Thank you for contacting customer care. As for your *99 issue,
according to our engineering department, since the feature just sets
your bandwidth the HIGHEST setting per call. Since your account is
already set to the highest setting, when you dial *99, it fails to
change the codec. If you lower your bandwidth setting using bandwidth
saver and then try, it will go through.

This does not work!

By the way *70 does not work either.

Posts: 25 · Posted: Fri Oct 28, 2005 8:14 am Post subject:

I thought *99 was to block call waiting is this not the case.

Posts: 183 · Posted: Fri Oct 28, 2005 9:26 am Post subject:

Call waiting disable is 70, 99 is bandwidth max

Posts: 1715 · Posted: Fri Oct 28, 2005 9:28 am Post subject:

*99 isn't needed with the RTP300 terminal adapters if you're running the highest (90kbps) codec. As far as *70 not working, if it's not working, you need to call up tech support and they'll fix it. For some reason, these boxes originally shipped with those settings screwed up and Vonage tech support can fix it within a minute or two of calling them.

Posts: 164 · Posted: Sat Oct 29, 2005 5:26 am Post subject:

Try this- set your bandwidth to less than 90kbps then try *99. (RTP-300) If I remember it still does not work but its been a few weeks since I did it. Supposedly it will be fixed with next firmware update.

Posts: 19 · Vonage Forum Associate Joined: May 06, 2005 Posts: 19

If you have your bandwidth saver set to the maximum setting, *99 does not have any effect. If you decrease your bandwidth for regular calls, then *99 will temporarily change it to the maximum amount.