choppy calls with rtp300

Posts: 5 · New Forum Member Joined: Sep 18, 2005 Posts: 5

I have been having this issue with the rtp300 for quite some time.

everytime i start to download something and i am on a call the person on the other end states that my voice is very choppy. i tried the bandwidth saver from high to low and still same effect. i was told to get a router so that way it will spread the bandwidth out evenly.

well i did just that bought a router yesterday a linksys
WRT54G hoping that it will correct the problem. well it hasn't.

i have my cable modem pluged into the wrt54g and then my rtp300 pluged into the router and my computer pluged into another port on on the WRT54G. i tried the QoS on the router and set the rtp300 as a priority and still choppy it then slowed my connection down to a crawl.

please help me i am pulling my hair out over this thing. do i have to have the router to make it spread the bandwidth out evenly? i am truly lost here. thanks
copen45

Posts: 10 · Vonage Forum Associate Joined: Oct 10, 2005 Posts: 10

what is your internet connection speed
i have both equipment you have
and qos the phone as priority
and i use torrents and download off newsgroups
so i use every bit of bandwith i have
and my calls seem to always be fine

Posts: 5 · New Forum Member Joined: Sep 18, 2005 Posts: 5

my internet connection varries between

2.6mbps to about 3.1mbps download

upload is roughly 256kbps

Posts: 5 · New Forum Member Joined: Sep 18, 2005 Posts: 5

70 views and no body knows how to resolve this? please guys i am at witts end here

Posts: 1389 · Posted: Tue Oct 18, 2005 11:54 am Post subject:

copen45 wrote:

70 views and no body knows how to resolve this? please guys i am at witts end here

You might want to start here...

http://www.vonage-forum.com/ftopic7191.html

Posts: 19 · Vonage Forum Associate Joined: Sep 08, 2005 Posts: 19

After many many calls to support, I now give up on my choppy audio problem. Everything has been tried. It's probably the ISP (Adelphia). I called Adelphia and they said they have problems with their servers which would explain the choppy Voip, but who knows. And even if they clear it up, it's likely to happen again.

I am no longer convinced that Voip works well enough yet. There are SO many variables which can trip it up. And when you try to investigate it, there is fingerpointing between Voip and ISP providers.

Too much for me. I can't play detective two hours a day. I have had enough and will go back to Verizon. Oh well.

Posts: 1389 · Posted: Tue Oct 18, 2005 3:46 pm Post subject:

Sorry to see you go bobpenn...

Posts: 19 · Vonage Forum Associate Joined: Sep 08, 2005 Posts: 19

Actually, I have two lines with Vonage. The problems all started when I added the second line. I am keeping the first line with Vonage, so the adventure continues.

Posts: 1389 · Posted: Tue Oct 18, 2005 3:51 pm Post subject:

Are you getting the choppy audio on both lines or only on one?

Posts: 19 · Vonage Forum Associate Joined: Sep 08, 2005 Posts: 19

Both lines.