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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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ColdGin
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Joined: Oct 03, 2005
Posts: 423

PostPosted: Tue Oct 18, 2005 5:10 pm    Post subject: Reply with quote Back to top

sorry meant 1.00.55


Last edited by ColdGin on Tue Oct 18, 2005 5:11 pm; edited 1 time in total
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ColdGin
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Posts: 423

PostPosted: Tue Oct 18, 2005 5:10 pm    Post subject: Reply with quote Back to top

Vonage is all jacked up at the moment. known issues for web logins, voicemail and caller ID issues. All being feverishly worked on of course. If you are having problems with any of those, don't waste your time calling in as you will only be told it's a known issue and they are working on the problem.

Teaser: New firmware .55 for TI based devices tentative release date FRIDAY Cool
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swbrains
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Joined: Mar 22, 2005
Posts: 10

PostPosted: Wed Oct 19, 2005 4:04 pm    Post subject: Reply with quote Back to top

Well, after 48 hours, I still had the stutter tone so I called back Vonage customer service. The technician asked if I had deleted the last message(s) via the web site, which I had.

So he had me log in to the web site, disable VM, log out, re-enable it, then log out again. Then he called and left a message for me which he asked me to delete via the phone instead of the web site. I did this, and that seems to have reset the dial tone correctly.

He said it should be ok to use the web site to delete the messages, but if it happens again to follow these same steps and use the phone to delete the new message and that should reset it.
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pilotboy72
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Joined: Feb 11, 2005
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Location: Bolingbrook, IL

PostPosted: Tue Oct 25, 2005 11:52 am    Post subject: Reply with quote Back to top

scotty321 wrote:
Actually, I discovered what the problem is... this seems to be a bug in Vonage's software. If you delete your voicemail messages through the web interface but they're still marked as "new" in the web system, the dial tone will still stutter because it thinks you still have new messages... even if you've moved those messages to the trash. So you actually have to DELETE them from the TRASH in the web interface in order to get the dial tone to stop stuttering. I would report this to Vonage as a bug in their system -- if we move a voicemail to the trash, our dial tone should stop stuttering.


I spoke with a Vonage tech rep about this exact issue. I asked that it be escalated within Vonage and be "more intuitive". I have no idea if anything will come of it, though.
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jkobe
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Joined: Aug 04, 2005
Posts: 4

PostPosted: Wed Oct 26, 2005 10:59 am    Post subject: V/M stutter and Uniden TRU8866 Reply with quote Back to top

Just thought I'd chime in here. I had a problem with deleting V/M and having the stutter and/or the V/M light on my Uniden TRU8866 remain on. I called Uniden about this problem. They told me to hold down the "flash/find hs" button on the base phone a few seconds. That seems to do the trick everytime to get rid of the V/M light staying on. Hope this may help someone.
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Oct 26, 2005 1:57 pm    Post subject: Reply with quote Back to top

kind of like it explains in the user manual and uniden knowledge base for every phone with that feature?
http://www.uniden.com/pdf/TRU8866om.pdf
crazy what they put in user manuals these days. and people wonder why companies (including Vonage) can have such long hold times and outsource basic "tech support"...

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GKWilson
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PostPosted: Sun Oct 30, 2005 2:13 am    Post subject: Reply with quote Back to top

reebok wrote:
kind of like it explains in the user manual and uniden knowledge base for every phone with that feature?
http://www.uniden.com/pdf/TRU8866om.pdf
crazy what they put in user manuals these days. and people wonder why companies (including Vonage) can have such long hold times and outsource basic "tech support"...


Wow. That was amazingly unhelpful and patronizing. Does it make you feel better when you act like such a condescending a$$hole? Or are you just like this all the time? Either way, I'm sure the users who come to this forum for assistance can do without your particular brand of "help".
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