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tplink Posted:
Im trying to add
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DWSupport Posted:
After recent
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peterlee Posted:
Had a call from a
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in
Scarborough, Onta
rio
...

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On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
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HildBeft Posted:
You can recollect
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and open the
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Topic:
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
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margins , please
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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
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their
configuration
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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
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turbo53
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Posts: 192
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PostPosted: Fri Oct 14, 2005 9:05 am    Post subject: Another 800 number peculiarity Reply with quote Back to top

I think most people on this forum know about the difference between local and national 800 numbers. If you call a 800 number for a local merchant, who doesn't have nationwide service, that number may be limited to accepting calls only from the immediate area. For example, a Washington DC merchant may only accept 800 calls from the DC metro area.

Since Vonage calls are routed through New Jersey, if you call the merchant it will look as if you are calling from there and the 800 call will not be accepted.

Well, I've discovered a what appears to be a new wrinkle on this. I recently received a new Visa card which required me to call a 800 number to activate it. When I called, the recorded announcement claimed that I wasn't calling from my home number, even though my number was transferred to Vonage and hasn't changed. It seems they detected that the call was coming from New Jersey instead of Virginia and refused to believe that I was calling from home.

Fortunately, I could also activate the card through the Internet, which I did. But this is another peculiarity that people should be aware of.

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jnuzzi
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PostPosted: Fri Oct 14, 2005 9:09 am    Post subject: Reply with quote Back to top

Hmm...

I have activated 2 credit cards since I switched to Vonage and have not had any issues yet. This does not seem like an 800 number issue but rather a side effect of the credit card company's security policies. Wink

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reebok
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PostPosted: Fri Oct 14, 2005 9:29 am    Post subject: Reply with quote Back to top

this isn't new and has come up a few times before. those 800 numbers use ani as opposed to caller id, therefore the ani is NJ and it won't work. same reason the regional 800 numbers won't work. here are a couple threads on it:
http://www.vonage-forum.com/ftopic6714.html
http://www.vonage-forum.com/ftopic4074.html

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