Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Nov 29, 2005 2:19 pm    Post subject: Reply with quote Back to top

I always use the dslreports@vonage.com email address as it usually gets a reply within 24 hours.

_________________
-------------------------------------
Eastern Connecticut Cable--WRT54G---RTP300--Uniden True 8866
View user's profile Send private message
akula
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 20, 2005
Posts: 10

PostPosted: Wed Nov 30, 2005 10:38 am    Post subject: Reply with quote Back to top

Strangely, my CID is now working. I swapped telephones (went to a VTech i5855 expandable system) and it works fine. I haven't tried swapping the old phone in to see if it is just funky, but it seems that all is well.


Last edited by akula on Wed Nov 30, 2005 11:46 pm; edited 1 time in total
View user's profile Send private message
chupper
Full Forum Member
Full Forum Member


Joined: Feb 23, 2005
Posts: 57

PostPosted: Wed Nov 30, 2005 4:36 pm    Post subject: Reply with quote Back to top

Mr_Sorento wrote:
Going on 2 weeks now and have had several reboots and even some updates pushed to it by Vonage and it still works like a champ!!! YAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Try it, you'll like it!


re: The Caller ID settings Mr. Sorento gave me - A Vonage tech said they were incorrect (but implied they were close) and said he made "other changes."

Those "other changes" and thanks to Mr. Sorento's clues have re-enabled my caller ID successfully.

I just with the rep told me what those changes were. I've got other RTP300s with the same problem. & as far as I know, he could have just been BSing me.
View user's profile Send private message
Hoppes11
New Forum Member
New Forum Member


Joined: Dec 01, 2005
Posts: 1

PostPosted: Fri Dec 02, 2005 12:32 pm    Post subject: Incoming Caller ID Problem Solved Reply with quote Back to top

I am a new Vonage user that was having caller ID problems from the start. I was using the Linksys RTP300 and I found the problem mentioned in the Vonage forums. I tried to use the Vonage trouble shooting pages but all they kept telling me was to call customer service. I called tech support last night, explained my problem to the low level tech support person. He put me on hold and without waring I was transferred to level 2 tech support. I explained my problem, this tech said he would push out a fix and that I should reboot in a minute and he would call me back. I rebooted and he called back and CID was working.
View user's profile Send private message
trekologer
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2005
Posts: 350

PostPosted: Sun Dec 04, 2005 1:19 am    Post subject: Re: Vonage has caught up with forum Reply with quote Back to top

seeker_ktf wrote:
I'm not a phone tech, but a broadband phone company with a million+ customers should know what the "standard" ring cadences and phone voltages should be. I don't know what the standards are, but I bet they've been in place for 20 years or more by know.


The "standard" isn't one descrete value for each possible parameter. Its actually a range. In the PSTN world, you will see slight differences in on hook voltages, line resistance, ring voltage, ring cadences, and more on different LECs (local exchange carriers), different switches, even further distances from the CO.

Believe it or not, you do see problems such as these with PSTN too. The only difference is if you call the PSTN companies, pretty much if you have a dialtone, then they tell you that there isn't anything wrong and to have a nice day.
View user's profile Send private message
rapster
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 20, 2005
Posts: 30

PostPosted: Sun Dec 04, 2005 8:44 am    Post subject: Reply with quote Back to top

Since the new thread I started yesterday on this topic has been locked, I'm back to this thread.

I am trying to get a sense for how many users are still experiencing intermittent CallerID problems. For those of us who haven't been successful in achieving 100% performance, what's the next step? Is Vonage planning a f/w upgrade designed to fix it? Or, should we continue to call CS and have them tweak each of the 5-6 parameters that seem to play a role in the problem? Or, should we just forget about it and move on to more important things in life, such as seeking world peace?
View user's profile Send private message
VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Mon Dec 05, 2005 4:39 pm    Post subject: Reply with quote Back to top

Well, add me to the list of people who are experiencing caller ID failures... Seemed like things were working fine when everyone else was having problems, but now my caller ID's not working either. 2 phones directly connected to the Vonage box, no inside wiring used. Ugh.

** UPDATE: For kicks, I called up Vonage tech support, waited a whole 30 seconds on hold and reached a tech who said they thought the CallerID problems were resolved. He filed an engineering ticket on it, telling me they'd e-mail back in 12-24 hrs. About 10 minutes later, I got a call from a different Vonage rep. They changed a few variables, Ringer cadence included. Very encouraging. This is a huge improvement over the Vonage tech support that I used to see when I first joined Vonage.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Dec 05, 2005 9:05 pm    Post subject: Reply with quote Back to top

VonageTPA wrote:
Well, add me to the list of people who are experiencing caller ID failures... Seemed like things were working fine when everyone else was having problems, but now my caller ID's not working either. 2 phones directly connected to the Vonage box, no inside wiring used. Ugh.

** UPDATE: For kicks, I called up Vonage tech support, waited a whole 30 seconds on hold and reached a tech who said they thought the CallerID problems were resolved. He filed an engineering ticket on it, telling me they'd e-mail back in 12-24 hrs. About 10 minutes later, I got a call from a different Vonage rep. They changed a few variables, Ringer cadence included. Very encouraging. This is a huge improvement over the Vonage tech support that I used to see when I first joined Vonage.


Well, don't keep us hanging. Did that fix it?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
kpdillon
Vonage Forum Master
Vonage Forum Master


Joined: Aug 05, 2005
Posts: 159

PostPosted: Mon Dec 05, 2005 9:29 pm    Post subject: Reply with quote Back to top

Yikes, I haven't been checking this forum lately but I was just wondering if it's time to upgrade my firmware from 1.00.47 where my callerid is working... Apparently not... Smile

_________________
____________________
Internet -> WRT54GSv2 ->
RTP300 & Computers
ISP: Comcast
Telco who lost my business: SBC
Why: They charge too much
View user's profile Send private message
VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Mon Dec 05, 2005 10:35 pm    Post subject: Reply with quote Back to top

yep, it's working now, so it seems. The last 10 incoming calls had Caller ID, so we'll see what happens. Still surprised we've not seen a firmware update out by now. Does anyone have any info on any future firmware updates coming out?

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New glendaox11
New Today 10
Yesterday 3
Total 99057

Who Is On Site
Visitors 87
Members 0
Total 87


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.72 Seconds and 434 Pages In The Last 60 Seconds
The Vonage VoIP Forum