Anyone else having trouble with Caller ID?

Posts: 164 · Posted: Thu Nov 03, 2005 12:38 pm Post subject:

With all respect to the REN theory it does not work in my case. I unplugged a corded phone and verizon CID box (they were in line) then unplugged an oldeer cordless phone which only leaves one cordless phone - a motorola 761 with a REN of .1 and Caller Id is still less than 100%. For me Caller ID is still not working. Where is .58 ?

Honestly I cannot take much more of this.

[Too mad to google a funny pucture]

Posts: 2257 · Posted: Thu Nov 03, 2005 1:07 pm Post subject:

bg4 wrote:

With all respect to the REN theory it does not work in my case. I unplugged a corded phone and verizon CID box (they were in line) then unplugged an oldeer cordless phone which only leaves one cordless phone - a motorola 761 with a REN of .1 and Caller Id is still less than 100%. For me Caller ID is still not working. Where is .58 ?

Honestly I cannot take much more of this.

[Too mad to google a funny pucture]

Given your testing, obviously REN is not the issue in your case, nor does it appear to be a bad phone. I assume you've eliminated house wiring by plugging a known good CID device directly into the adapter, so I guess your case is a valid gripe. Keep buggin' Vonage on that one, I guess.

Posts: 164 · Posted: Thu Nov 03, 2005 2:13 pm Post subject:

Natehoy your suggestion inspired me to look deeper into my problem and it may be fixed (I believe it is)

Obviously I did not even consider the wiring so I took an old phone and connected it to the RTP300 with 100% Caller ID. Then it hit me - I never disconnectted the computer internal modem. FYI the computer was on during last test but not with every test although I cant confirm this. Then I noticed that the corded phone in my sons room is REN=1.0 - I turned off that ringer and disconnected the modem and all is much much better. Probably 100% perfect. I apologize for ranting and ssuch and thank Nate for the suggestion. Guess I get to keep Vonage after all.

Posts: 2257 · Posted: Thu Nov 03, 2005 2:15 pm Post subject:

bg4 wrote:

Natehoy your suggestion inspired me to look deeper into my problem and it may be fixed (I believe it is)

Obviously I did not even consider the wiring so I took an old phone and connected it to the RTP300 with 100% Caller ID. Then it hit me - I never disconnectted the computer internal modem. FYI the computer was on during last test but not with every test although I cant confirm this. Then I noticed that the corded phone in my sons room is REN=1.0 - I turned off that ringer and disconnected the modem and all is much much better. Probably 100% perfect. I apologize for ranting and ssuch and thank Nate for the suggestion. Guess I get to keep Vonage after all.

No problem.

Large cash donations, from you or Vonage (or even a router capable of decent Internet loads from Vonage), can be sent to..

Ah, who am I kidding? LOL.

Posts: 11 · Vonage Forum Associate Joined: Sep 22, 2005 Posts: 11

Well, my CID starting working earlier this week. They must have the issue fixed.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

You must have missed some of the message traffic. People are still having issues.

Posts: 1 · New Forum Member Joined: Nov 03, 2005 Posts: 1

Im currently running version .55 andstill having CID problems. It was working about 75% until I received the firmware upgrade, now it almost never works. Defianately less than the 50% success rate that others here are reporting.

Posts: 1715 · Posted: Thu Nov 03, 2005 8:09 pm Post subject:

I'm currently showing 100% for my CallerID rates (going by the last 10 phone calls, been a slow day). I wonder what they screwed up (and why they messed with it).

Posts: 199 · Vonage Forum Master Joined: Mar 26, 2005 Posts: 199

After .55 it looks like my Caller ID is doing okay but the voicemail light isn't coming on. Still a little garbled like .52. Also, .52 caller ID and voicemail light didn't work.

****... I backed up .50 and .55. So far out of the three (including .52) mine seems to do better with .50. Looks like time to restore to .50.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

VonageTPA wrote:

I'm currently showing 100% for my CallerID rates (going by the last 10 phone calls, been a slow day). I wonder what they screwed up (and why they messed with it).

Your CID is 100% good or 100% bad??

I don't think Vonage messed up anything with 55. They did mess up CID with 52. They did that trying to fix other things- short ring being one of them. I think 55 is a step in the right direction. If I understand the traffic, many, but not all, got improved CID with it. Unfortunately, I'm one of the ones who still has issues.