Anyone else having trouble with Caller ID?

Posts: 159 · Vonage Forum Master Joined: Aug 05, 2005 Posts: 159

I still am on the receiving end of getting the the best of both worlds. Smile

RTP300 (excellent sound quality, especially with my new Uniden Tru phones) and working callerID with firmware 1.00.47. I agree, I can't believe Vonage hasn't come out with a new firmware to address this... But then again when they were releasing a new version every other week they ended up breaking callerID so my guess is that they are being very careful this time. One can hope.

Posts: 4 · New Forum Member Joined: Dec 15, 2005 Posts: 4

Don't know if the helps anyone or not but i found it interesting that our caller id will work if my wife is on the other line but does not work if we are not on the phone... crazy huh... and for those of you who do not know i have the RTP300 router. I hope this gets fixed soon my wife is getting mad... Do you think it would help if i call customer service and complained?

steve

Posts: 2257 · Posted: Fri Dec 16, 2005 11:57 am Post subject:

steve247 wrote:

Don't know if the helps anyone or not but i found it interesting that our caller id will work if my wife is on the other line but does not work if we are not on the phone... crazy huh... and for those of you who do not know i have the RTP300 router. I hope this gets fixed soon my wife is getting mad... Do you think it would help if i call customer service and complained?

steve

Have you called CS yet? I called them last week, and they twiddled with something, and caller ID's been working 100% on my WRTP54G (which is very similar to the 300's) ever since.

Now I fear 1.00.58, which is supposedly out very soon.

Posts: 122 · Posted: Fri Dec 16, 2005 5:03 pm Post subject:

Hey NateHoy,

Any idea what they changed??? Could it have possibly been the ring cadence and the on_hook_voltage that I mentioned in one of my previous posts? Just curious.

Posts: 2257 · Posted: Fri Dec 16, 2005 6:39 pm Post subject:

Mr_Sorento wrote:

Hey NateHoy,

Any idea what they changed??? Could it have possibly been the ring cadence and the on_hook_voltage that I mentioned in one of my previous posts? Just curious.

I think they sacrificed a cow. Or spread some faerie dust. He didn't say, I didn't ask.

Posts: 4 · New Forum Member Joined: Dec 15, 2005 Posts: 4

i am guessing they fixed the problem. my wife said the caller id is working again...

steve

Posts: 2257 · Posted: Mon Dec 19, 2005 4:13 pm Post subject:

steve247 wrote:

i am guessing they fixed the problem. my wife said the caller id is working again...

steve

You probably got release 1.00.58. CallerID seems to be fixed in that release.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

58 was pushed to me last night. Caller ID was 100% during the day, as compared with 50% typical with 55.

Posts: 122 · Posted: Mon Dec 19, 2005 8:45 pm Post subject:

Steve, that is some really good news for you indeed! Great to hear your CID is FINALLY working correctly!!! Very Happy

Looks like .58 is turning out to be good overall so far....

Posts: 159 · Vonage Forum Master Joined: Aug 05, 2005 Posts: 159

Absolutely amazing! I was getting by with 1.00.47 but now the bugs truly seemed to be worked out in 1.00.58! I was getting a weird extra short ring on one of my phones after each ring and now that is gone! CallerID is workin 100% and Ring cadence is normal. I would love to see a trail of what they addressed....