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mace4
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Joined: Mar 04, 2005
Posts: 3

PostPosted: Thu Oct 13, 2005 10:44 am    Post subject: Other's can't hear, just crackling. Wife ready to kill. Reply with quote Back to top

My wife is ready to kill the Vonage because she can hear the person just fine but the person on the other end can't hear anything but crackling audio, not a hint of a voice.

Here is my info:

1. LOCATION: Denver, CO

2. ISP: Comcast (cable)

3. SPEEDS: Avg. 2447(down) & 358(up) (using speakeasy)

4. CABLE MODEL: Motorola SURFBoard Model: SB5100

5. Vonage: Linksys WRT54GP2 Firmware Version: 1.30.01

6. NETWORK SETUP: Cable Modem -> Linksys WRT54GP2 -> Phone

7. Can hear the person fine but the person on the other end only hears crackling, no hint of a actual voice.
I've set the QoS so everything but the phone is at a low priority.

8.
PingPlotter RESULTS
No real packet loss
Avg Roundtrip 45

www.testyourvoip.com RESULTS

MOS Analysis from You TO Boston

Media Quality MOS 3.7 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 44.6%
Latency 0.00 0.0%
Packet Discards 0.71 55.4%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 191 ms
Packet Discards 2.3%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss

Jitter Min: 0 ms
Avg: 6 ms
Max: 47 ms

Signaling Quality Post-Dial Delay - 125 ms
Call Setup Time - 140 ms
Media Delay - 281 ms

Any help would be much appreciated.
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ArnB
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Joined: Feb 03, 2005
Posts: 44

PostPosted: Sun Oct 16, 2005 12:17 pm    Post subject: Reply with quote Back to top

Reboot the Linksys WRT54GP2

_________________
Optonline Cable--> Motorola SBV5120 -->
Linksys WRT54GP2-->one or more computers and phone
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ButchHandy
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Joined: Apr 28, 2005
Posts: 7

PostPosted: Sat Nov 19, 2005 9:32 pm    Post subject: Reply with quote Back to top

ArnB wrote:
Reboot the Linksys WRT54GP2


Rebooting didn't fix this for my WRT54GP2. The problem seems to have started shortly after Vonage updated my WRT54GP2 to the 1.30.01 firmware. I was running 1.30.00 for quite a while and was VERY happy with it. Now, I'm having the same trouble as some other people with me being able to hear the caller, but the caller can't hear me.

How do I get downgraded to 1.30.00??? PLEASE!!!!
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