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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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reebok
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Joined: Oct 24, 2004
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PostPosted: Sun Nov 27, 2005 5:45 pm    Post subject: Reply with quote Back to top

911 dialing (according to my web account) has been disabled again. reactivating online gives an error, and customer care told me it's never been set up. fortunately I kept the email from the first time this happened.

edit: manager wayne basically said he has no idea but he would "look into it" and email me.

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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Dec 03, 2005 10:27 am    Post subject: Reply with quote Back to top

no response from manager wayne. on 11/29 I received an email that said my request had been received. today I checked online and it said "edit 911 dialing address" which led me to believe it had been activated. when I clicked it, it said my address was rejected. the same one that had been accepted the two times I activated 911 dialing before. I guess that's not important enough to warrant any email or communication. so I resubmitted the same information and now it's "pending".

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Mr_Sorento
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Joined: Sep 19, 2005
Posts: 122
Location: Illinois

PostPosted: Sun Dec 04, 2005 6:41 pm    Post subject: Reply with quote Back to top

I got an email the other day too saying that my 911 address could not be verified and for me to go online and fix it. Well, I dialed 933 today and it came back saying my 911 service WAS activated for my phone line. I went to the website and it said I needed to enter a valid address. I tried entering the info from the usps.gov website (like I've always done in the past) and it came back a few minutes later saying it couldn't verify my information. When I went back online to correct the address, it said I needed to call Customer Service and wouldn't let me do anything else. I called and got some guy who was very hard to understand and gave him an earful about the fact that for 2 months now my 911 address info has been just fine, but now all of a sudden it can't verify my address. I told him that I know where I live and even if I enter it on their website, it still won't verify -- that I have to use the info from the usps.gov website. I also told him that it's been fine all this time and now out of the blue it's lost my info! Man, I was so ticked!!! He opened a case and said he would send my info to their 3rd party folks and they would enter my address info manually and it should be resolved within a week. What a joke!!! Come on Vonage, get your act together!!! It's things like this that make you wonder how they can even run their company! Do they have people working in their IT department that all of sudden decided to wipe out entire databases or something. It's sure what it seems like!!! GEEESH!!!!!!

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reebok
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PostPosted: Sun Dec 04, 2005 6:47 pm    Post subject: Reply with quote Back to top

mine has been reactivated now for the third time. no response from manager wayne.

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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