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asierra
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Joined: Oct 12, 2005
Posts: 3

PostPosted: Wed Oct 12, 2005 9:34 am    Post subject: WRTP54G continously resets Reply with quote Back to top

WRTP54G continuously resets

Hi All,
I have a WRTP54G which was working great for the past two months. Today my linksys router is continuously resetting in a cycle.

The behaviour is the same like when I just power on the router.
1. Power led blinks for 5 seconds.
2. The power led stops blinking and it stays turned on while the internet led turns on doing a couple of blinks like if it is doing something.
3. My Ethernet connection (1) turns on and I get a network connection on my PC.
4. Wireless led turns on and in about 4 seconds all lights on the router turn on my PCnetwork card is disconnected and all the router does all the process all over again.

I contacted linksys support and they said I would need to get a replacement.

Has any experienced this behavior and how did you fix it?

Thanks,
Alfredo.
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asierra
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Joined: Oct 12, 2005
Posts: 3

PostPosted: Fri Oct 14, 2005 1:55 am    Post subject: I really need help with my WRTP54G continuously resetting Reply with quote Back to top

I have tried contacting Vonage support and no answer yet for the past day, Linksys doesn't have a clue of what is going on.

It seems that my router entered into a reset cycle and I believe this happened when my router firmware was upgraded.

I may need to return this.

Thanks,
Alfredo,
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Fri Oct 14, 2005 3:36 pm    Post subject: Reply with quote Back to top

What does www.testyourvoip.com say about your service? Have you tried temporarily eliminating the router/adapter and connecting your computer directly to the modem? How is your internet service when you're configured like that?

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Steve Gray
Orlando, FL
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asierra
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Joined: Oct 12, 2005
Posts: 3

PostPosted: Fri Oct 14, 2005 4:40 pm    Post subject: WRTP54G continously resets Reply with quote Back to top

Steve, Thanks for replying.

My score was 4.2 when running testyourvoip with a call to Boston.

My phone was working great for the past two ro three months.

I am connected directly to my DSL modem because my Liknsys router gets connected to the internet but only for 5 seconds and then resets itself. I can ping to it before it resets I can even ping outside to the internet before it resets.

My Internet is working great.

The router is constantly resetting itself, like if some one was pushing the reset button on the back every five seconds after it connects to the internet. It is in a cycle and I don't know how to force it to exit from that cycle.

I have tried unplugging it for hours and plugging it back again. I have tried pushing the reset button on the back to reset to default factory settings. I have tried pressing the reset button for 30 seconds.

Thanks,
Alfredo.
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Fri Oct 14, 2005 6:31 pm    Post subject: Reply with quote Back to top

It certainly sounds as if it may be broken. You'll need to talk to customer service. What do you mean when you say they haven't answered? I hope you're not using Email- they're terrible about answering Email.

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Steve Gray
Orlando, FL
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