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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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ChrisA
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Joined: Feb 16, 2004
Posts: 5

PostPosted: Mon Feb 16, 2004 3:07 pm    Post subject: How clear is it.... really Reply with quote Back to top

I just ordered the service reluctantly. My phone bill has been over 50 bucks a month for a while and I try real hard to use my cell from home alot to cut down charges.

But how clear are the calls. Is the person on the other line going to think I'm on a cell phone or will they know the difference.

Veterans, what are your experience... Very Happy
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jonno5
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Joined: Jan 26, 2004
Posts: 10

PostPosted: Mon Feb 16, 2004 5:15 pm    Post subject: Reply with quote Back to top

I use it for work and home. I am generally happy with it, very loud and clear. I do get some latency on occasions and it drives my wife nuts..no worse than wireless. The support needs vast improvement in their time to answer, on hold for 20+ minutes!!!! but the service is worth the cost especially to get out from the outrageous babybell charges
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big_bob
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PostPosted: Tue Feb 17, 2004 7:16 am    Post subject: Reply with quote Back to top

I, too, am a happy camper. Smile

I have noticed some echo (latency) when using the phone, but it is not always there. I normally don't have any other issues unless I try to do some major uploading while using the phone. I only have 128K up, so if I'm working on a VPN and uploading some big files, the call quality suffers a bit.

_________________
"I'm not in denial - I'm just very selective about the reality I'll accept." - Calvin
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LA
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Joined: Feb 12, 2004
Posts: 37

PostPosted: Tue Feb 17, 2004 4:14 pm    Post subject: Reply with quote Back to top

I have not been able to tell Vonage from a regular land-line. The quality has been great. I may be lucky in that my cable inernet connection is very fast: 5Mb/s down and 1Mb/s up. I've never noticed any latency issues.

FYI, I've only been using the service for two months so far.
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LA
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Joined: Feb 12, 2004
Posts: 37

PostPosted: Tue Feb 17, 2004 5:09 pm    Post subject: Reply with quote Back to top

Moto, My internet is through Cablevision's Optimum Online. I'm amazed at the speed and reliability of the internet service. I've never seen the connection slow down or fail in the year I've had it.
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mospeed
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Joined: Feb 19, 2004
Posts: 17

PostPosted: Thu Feb 19, 2004 4:06 pm    Post subject: Reply with quote Back to top

I have the same cable provider and will run some speed test this afternoon and see were i'm at. Also going to try and putting the ATA in front of the router as opposed to behind it. Rather sacrifise phone quality over internet speed.
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LA
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Joined: Feb 12, 2004
Posts: 37

PostPosted: Thu Feb 19, 2004 4:29 pm    Post subject: Reply with quote Back to top

mospeed wrote:
Also going to try and putting the ATA in front of the router as opposed to behind it. Rather sacrifise phone quality over internet speed.


I think you mean the other way around. Putting the ATA BEHIND the router keeps it out of the way of your computer's internet connection.
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ericgo
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Joined: Feb 12, 2004
Posts: 21
Location: Seattle, WA

PostPosted: Fri Feb 20, 2004 1:25 am    Post subject: Phone Quality Reply with quote Back to top

I will admit, when I first got Vonage installed I was constantly listening really hard when placing/receiving calls. If I heard the least bit of noise/static etc I thought about my calls going over the internet. Now that I have had it a while, I don't even think about it any longer. This past weekend I was on the phone for 1.5 hours - without a problem. I actually didn't think about the phone line.

I took a bit for me to stop worrying about it, and just accept it. Once I did that I was okay. Only once have I gotten a bad call and that was when I first had the system set up. I get great call clarity and no complaints from those that speak to me. I really love it. I love the savings even more!
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kwebster
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Joined: Feb 03, 2004
Posts: 20

PostPosted: Fri Feb 20, 2004 3:18 pm    Post subject: Reply with quote Back to top

I've had it for about a month and haven't looked back. Every time I get a little echo (which is very rarely), I just tell myself "You're saving $70 a month, so get over it!"

I'm still having some minor trials with the MTA and my home network, but it's nothing I can't live with.
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rradina
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Joined: Feb 15, 2004
Posts: 21

PostPosted: Fri Feb 20, 2004 8:51 pm    Post subject: Reply with quote Back to top

The first question you should ask is, "How happy am I with my HSI provider?" If you don't answer that with at least a 7 out of 10 response, Voip isn't for you.

Voip will never be better than your HSI. If you have high latency, packet loss or poor throughput during peak periods or all the time, forget Vonage and other Voip providers.

If you have a decent quality (not perfect but it has to be decent) HSI, then I think you'll find Vonage's quality is better than classic phone service.

I live in a subdivision that is 25 years old. The classic phone service was terrible. Noise on the line, low volume -- I could hardly hear my father who only calls from 20 minutes away. (That's mostly due to his crappy classic phone service but once I got Vonage, I could actually carry on a normal conversation!)

I've had Vonage for a year and the quality is absolutely without compare. Much better than POTS. Louder, clearer and a superior signal to noise ratio.

I've recently been having some router problems which has caused me to do a lot of packet sniffing. I had to laugh when I watched one of my calls to voice mail. I actually saw packets identified as "Comfort Noise". This is noise Voip companies add to sessions so that the call sounds normal. Folks get spooked if they don't hear some noise. They think their phone is dead!

I will say that there is the slightest hint of quantization noise which puts a bit of frizz around certain sounds. I don't notice it when I call another human. I notice it when I call automated services (like time and temperature, my company's voice mail or call routing systems.) I think this is because those systems use digital recordings whose wave form doesn't look like a typical human "analog" voice. The codec Voip uses is optimized for voice. I'm guessing that these "automated" voices confuse the algorithm and result in a bit of tarnish around the edges. You REALLY have to listen closely for it. In fact, I never notice it over cordless phones because their added background noise hides it. I only notice it on a corded phone and again, only because Vonage calls are so quiet that you can hear things like this.

Don't confuse my statements with "digital cell" quality calls. Vonage is nothing like a digital cell phone call. It's very good quality.

You do, however, have the option of choosing the quality of your calls. Vonage offers 30Kbps, 50Kbps and 90Kbps. I always leave my calls on 90Kbps. 50Kbps also offers good quality but when I switched, I experienced dropped calls and periods where the other party could hear me but I couldn't hear them (or vice versa.) These could have been my problems or by now Vonage may have fixed them. I haven't tried it since they first offered the 50Kbps option. I think it was around six months ago.

IMO -- the 30Kbps codec sounds like a good quality digital cell call when you're not moving. It's way better than a moving cell call because it doesn't fluctuate in quality. However, I didn't like it and I just leave it at the high quality 90Kbps setting. My cable provider has always provided ample bandwidth for the 90Kbps quality (they started with 350K, then they dropped it to 128K and now it's 256K). I have Charter and in my area they do a great job at managing the system. There's no packet loss (oh there's a little but statistically, it's zero) and never any peak bandwidth problems. Every few months something craps out in their system but it's usually fixed within a few hours or by the next day. I think the quality of my HSI has a lot to do with my very positive Vonage experience.
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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