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Aprulse Posted:
bonjour tout
l'humanité je
voudrais des aides
pour blanchir les
dents.
...

In The Forum:
Vonage
Topic:
couronne dentaire tarif
On May 29, 2017 at 11:37:20

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
Author Message
VoIP4Less
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 03, 2005
Posts: 11

PostPosted: Tue Oct 11, 2005 9:06 am    Post subject: Order shows "Completed" but no Shipped email Reply with quote Back to top

I ordered Vonage a week ago and the status has been "completed" for several days, but i never received an email stating it has shipped, nor is there any form of tracking info.

Anyone know where in canada the routers ship from? Typically how long have most people had to wait from order date to delivery date? I find it odd that Vonage has already activated my account and started my billing cycle on a service that is essentially of no use to me until i receive the hardware. Why not wait until i've received the hardware and activate online at that point ?

$20 shipping should easily buy overnight delivery to anywhere in the country.
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VoIP4Less
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 03, 2005
Posts: 11

PostPosted: Tue Oct 11, 2005 1:28 pm    Post subject: Reply with quote Back to top

well it arrived today Smile

strange that i never got an email confirmation. now to set everything up.
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WoW
Vonage
Representative
Vonage<br>Representative


Joined: Oct 04, 2005
Posts: 15

PostPosted: Tue Oct 11, 2005 1:38 pm    Post subject: Reply with quote Back to top

All devices are shipped from Edison, NJ. We do understand the concerns regarding shipping and billing dates, these issues are being discussed and revised as we speak.
Progress:
1) All Canadian shipments will soon originate from Canada.
2) New activations are now available via retail stores such as Future Shop, Best Buy, Staples to allow customers to purchase the device and activate it right away.
We are listening closely to our customers. Vonage is willing to learn and grow together to make this better and better.
If you have any concerns regarding your billing, please contact us at 1877-272-0528 and speak to an Account Manager.
Oscar
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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