Anonymous Call Rejection

Posts: 5 · New Forum Member Joined: Oct 07, 2005 Posts: 5

Anonymous Call Rejection.

Does anyone know when Vonage will implement ACR ?

Can ACR be programmed into the actual telephone equipment itself ? If so, what brands have it as a built in feature ?

Many Thanks,
mike

Posts: 31 · Vonage Forum Junior Joined: Jul 18, 2004 Posts: 31

Nautica wrote:

Anonymous Call Rejection.

Does anyone know when Vonage will implement ACR ?

Can ACR be programmed into the actual telephone equipment itself ? If so, what brands have it as a built in feature ?

Many Thanks,
mike

Hi Mike,

It looks like it will be awhile before and if Vonage implements ACR. That has been a feature everyone has been looking for even before I signed up and that is over a year. I would almost guess just under 2 years its been being requested by now.
It's been awhile since Vonage put in any new features. They did do cordless phones, and know they have been working on e911. The last feature they have been beta testing is the wifi phone and that has been pushed back 2-3 times as far as dates also.

All the other Voip providers have ACR and have had it for awhile, they even have the wifi for accounts. Vonage is slipping big time from what I can see as far as features cause they can't compaire anymore for features with the rest. Now call quality and down time is minimal I have not had issues with service with Vonage at all. I am just starting to wonder how many if any are switching to other VOIP providers to get more and better features with cheaper prices as well. Also wonder how many switched and came back to Vonage if any.

Posts: 78 · Posted: Tue Oct 25, 2005 11:41 am Post subject: Re: Anonymous Call Rejection

tzarcone wrote:

Nautica wrote:

Anonymous Call Rejection.

Does anyone know when Vonage will implement ACR ?

Can ACR be programmed into the actual telephone equipment itself ? If so, what brands have it as a built in feature ?

Many Thanks,
mike

Hi Mike,

It looks like it will be awhile before and if Vonage implements ACR. That has been a feature everyone has been looking for even before I signed up and that is over a year. I would almost guess just under 2 years its been being requested by now.
It's been awhile since Vonage put in any new features. They did do cordless phones, and know they have been working on e911. The last feature they have been beta testing is the wifi phone and that has been pushed back 2-3 times as far as dates also.

All the other Voip providers have ACR and have had it for awhile, they even have the wifi for accounts. Vonage is slipping big time from what I can see as far as features cause they can't compaire anymore for features with the rest. Now call quality and down time is minimal I have not had issues with service with Vonage at all. I am just starting to wonder how many if any are switching to other VOIP providers to get more and better features with cheaper prices as well. Also wonder how many switched and came back to Vonage if any.

If you look on the face of this it appears that Vonage is only doing that which won't net them huge fines, and that which will net them more money.

ACR doesn't fall into either of those categories.

Posts: 233 · Posted: Tue Oct 25, 2005 12:15 pm Post subject:

Galion standard answer #406728 Lol

ACR is often requested, but for me is not a deal breaker compared to he other advantages I have gotten by using Vonage. Many people have already posted this link, but here is an external device that will give you ACR today: Privacy Corps ACR box
I have only received a few annoying calls, but they were either wrong numbers or I have this girl constantly calling one of my boys (the girls didn't do the calling in my day). I also have little faith in ACR if the sales people are serious. Caller ID spoofing gets around the ACR block. I had BellSouth ACR when I was in Atlanta and I might as well had an open line, even after I registered with the "Do Not Call" registry.

It is good to investigate before you purchase. There are a lot of options and companies offering them. For me Vonage provided the best combination even though I had to give up ACR.

Good luck in your choice. And I hope it goes well so you too can experience what most of us experience, extra cash in our wallet to provide to Exxon, Shell, BP, Citgo, etc.

Posts: 233 · Posted: Tue Oct 25, 2005 4:43 pm Post subject:

Quote:

All the other Voip providers have ACR and have had it for awhile, they even have the wifi for accounts. Vonage is slipping big time from what I can see as far as features cause they can't compaire anymore for features with the rest. Now call quality and down time is minimal I have not had issues with service with Vonage at all. I am just starting to wonder how many if any are switching to other VOIP providers to get more and better features with cheaper prices as well. Also wonder how many switched and came back to Vonage if any.

While this scenario is possible it doesn't seem likely since Vonage just passed the 1 million mark. Even if turnover was high they are still gaining. I offer one other possible scenario that I cannot confirm. Has anyone thought Vonage might be investing in their backbone or equipment (hard to say backbone since they ride on ISP systems) to improve reliability? If I were Vonage and wanted to grow or make myself attractive to an IPO or buyout I would be working on reliability even if it were good. That would be a sign of a company "in it for the long haul". So far I have had ZERO problems. Just a thought.

Posts: 188 · Vonage Forum Master Joined: Mar 07, 2004 Posts: 188

All of Vonage's resorces are dedicated to perfecting E911. They don't even have enough money to advertise anymore....BLAH, BLAH, BLAH. What a crock of BS. Straight up, if you feel so strongly about ACR then let your $$ talk for you. If enough people leave Vonage stating that the reason was lack of ACR the rest of us poor smoes will probily get it within a couple of months. The whole E911 preventing the rollout of ACR is just Vonage throwing a temper tantrum. Simply, they just don't care about us people that want ARC.

Other than that, Vonage is an great company and I love them Lol

Posts: 233 · Posted: Thu Oct 27, 2005 12:51 pm Post subject:

Quote:

The whole E911 preventing the rollout of ACR is just Vonage throwing a temper tantrum.

I didn't know that was Vonage's official stance. I thought that was just a theory a bunch of us have. I have come to discount that theory and actually don't have a good replacement. Based on my research though, I don't think I would jump ship over ACR. But, I am tired of everyone repeatedly bringing it up. Vonage doesn't have ACR. Who knows if they will have it or not? Doesn't matter, if ACR is critical for you and you don't want to buy the box, then Vonage may not fit your needs.

Where is Vonage spending its resources? Could be E911, but if it is taking that much effort it will be gold plated. Could be system reliability, especially since there is rapid growth (my bet). Could be they just don't have the staff yet to handle all of the list. Before you say "but the other companies . . ." Packet8 is in financial trouble. Has VoiceWing turned a profit for Verizon? Where does the profits lie at CallVantage? And the last two have the pocketbooks of Verizon and SBC at their disposal. Whatever the reason, Vonage does not yet see the benefit outweighing some negative in their minds.

People leave for ACR? Probably some will. Maybe a lot have. But I see a lot of people in my slot. ACR isn't high enough on the priority list to outweigh the other factors we have for keeping Vonage. I seriously doubt enough will make the move to make a difference until VoIP becomes more dominant.

Hope it doesn't sound like I'm just jumping on this subject or picking on anybody. It was just an opportunity to present my new opinion. And, I think all of us have seen ACR over and over enough to know a lot of people want it.

Posts: 78 · Posted: Thu Oct 27, 2005 1:52 pm Post subject:

galion wrote:

Quote:

The whole E911 preventing the rollout of ACR is just Vonage throwing a temper tantrum.

I didn't know that was Vonage's official stance. I thought that was just a theory a bunch of us have. I have come to discount that theory and actually don't have a good replacement. Based on my research though, I don't think I would jump ship over ACR. But, I am tired of everyone repeatedly bringing it up. Vonage doesn't have ACR. Who knows if they will have it or not? Doesn't matter, if ACR is critical for you and you don't want to buy the box, then Vonage may not fit your needs.

Where is Vonage spending its resources? Could be E911, but if it is taking that much effort it will be gold plated. Could be system reliability, especially since there is rapid growth (my bet). Could be they just don't have the staff yet to handle all of the list. Before you say "but the other companies . . ." Packet8 is in financial trouble. Has VoiceWing turned a profit for Verizon? Where does the profits lie at CallVantage? And the last two have the pocketbooks of Verizon and SBC at their disposal. Whatever the reason, Vonage does not yet see the benefit outweighing some negative in their minds.

People leave for ACR? Probably some will. Maybe a lot have. But I see a lot of people in my slot. ACR isn't high enough on the priority list to outweigh the other factors we have for keeping Vonage. I seriously doubt enough will make the move to make a difference until VoIP becomes more dominant.

Hope it doesn't sound like I'm just jumping on this subject or picking on anybody. It was just an opportunity to present my new opinion. And, I think all of us have seen ACR over and over enough to know a lot of people want it.

I do note that Vonage seems to have made improvements to call handling though. When I dial a seven digit number the call completes within a second or so as opposed to 5 or more seconds in months past.

Luckily I live in a state where Vonage was able to get E-911 interconnects relatively easily. Because in RI we did it right in fact it is one of the very few things done right in this state. Tthe infrastructure is owned by the state, not Verizon. Verizon only provides the Intrado lookup.

In places that Vonage is having trouble linking to E-911 it's either because the system is a kludge, or an ILEC has such a restrictive grip on it that nobody can connect to it.

Posts: 1389 · Posted: Sat Oct 29, 2005 11:27 am Post subject:

strange_69 wrote:

All of Vonage's resorces are dedicated to perfecting E911. They don't even have enough money to advertise anymore....BLAH, BLAH, BLAH. What a crock of BS. Straight up, if you feel so strongly about ACR then let your $$ talk for you. If enough people leave Vonage stating that the reason was lack of ACR the rest of us poor smoes will probily get it within a couple of months. The whole E911 preventing the rollout of ACR is just Vonage throwing a temper tantrum. Simply, they just don't care about us people that want ARC.

Other than that, Vonage is an great company and I love them Lol

I highly doubt the reason is they don't care. I am sure that is on the list of things to do. If not, then heed your own advice and live by the Golden Rule...

Posts: 188 · Vonage Forum Master Joined: Mar 07, 2004 Posts: 188

I'm still with Vonage Very Happy

I was just expressing my opinion. If Vonage wanted to grant their customers their most asked for feature, they would do it. Period. We all can speculate as much as we want, but that is the bottom line.