E911

Posts: 3198 · Posted: Thu Jan 12, 2006 1:30 pm Post subject:

no press release on vonage/corpporate yet, but the press release email states Vonage has added 41 new PSAPs since jan 3rd. my county is now E911...until I move jan 31st, then it's back to basic again.

Posts: 3198 · Posted: Sun Feb 19, 2006 5:23 pm Post subject:

http://www.vonage.com/corporate/releases/911_service.html

http://www.vonage.com/corporate/press_index.html?PR=2006_02_17_0

Posts: 21 · Posted: Sun Feb 19, 2006 8:35 pm Post subject:

Do you know if they plan to keep this page updated as the E911 conversions occur?

http://www.vonage.com/corporate/releases/911_service.html

We all know that 933's reliability in terms of providing accurate information is shaky at best, and I'm interested in finding an accurate near-real-time method of tracking this for my county. Thanks.

Posts: 3198 · Posted: Sun Feb 19, 2006 8:46 pm Post subject:

I have no idea though it wouldn't be too hard to track it every so often to find out.

Posts: 83 · Posted: Mon Feb 20, 2006 1:22 am Post subject:

NateHoy wrote:

But that list is for ones added "Since Nov 28"?

Surely they had E911 up for some communities before that...

Of course, since they don't have a definitive list, and "933" isn't being really clear (for me, it just tells me that international dialing is not active, and I haven't been able to get through to CS to get it fixed yet), who knows?

If I have to call 911, I'll use my wife's cell phone.

Im having the same problem with it saying "international dialing is not active"...

Posts: 12 · Vonage Forum Associate Joined: Dec 24, 2004 Posts: 12

I'd love it if I never have to use 911 on it at all! I keep the local non-emergency number listed on the phone and warn all visitors to my apartment not to use 911, but the local NEN instead. My issue with both Vonage and the FCC concerns the specific instances where the service is used outside the United States, such as broadband in Canada, some areas of Mexico, or even through broadband satellite services as DirecTV as advertised on http://www.mobileinternet.bz For now, a consistent address is being insisted on Vonage so that 911 can be utilized, yet I have heard of no provision that I can use to automatically notify Vonage that I am outside of the United States, and for any 911 center to NOT respond if dialed either by accident or result of hacking or other 3rd party intervention not known or controllable by me, including any hacking of my account in which Vonage service is obtained. What if I were on vacation and did not even have my Vonage service with me, yet someone hacked into the service and for fun, dialed 911? WHO is responsible for liabilities if I can't even tell Vonage I'm on vacation and to disable the 911 on the account for its duration? Not even Vonage legal has responded to this query in the past, and I seriously doubt the FCC has mulled over some of the aforementioned. I'm entirely for the idea of forward-thinking legislation and resolution, especially when protection of property and the unnecessary allocation of resources (a false alarm IOW) is concerned. I would pray something tragic can be avoided before it's finally on the radar screens. Just keep in mind it's been on mine for some time now!

Posts: 1123 · Vonage Forum **MVM** Joined: May 26, 2005 Posts: 1123

If your outside of the country, and not taking your device, why not simply UNPLUG it when you leave? This way everything goes to voicemail and you can check that remotely, WITHOUT the device being turned on. You can't hack what isn't powered on. As for hacking of the web account, don't pass around your login credentials and you won't have to worry. No one is going to hack anything about your Vonage if you follow simple steps. Legislation is not required where common sense can rule.

Posts: 12 · Vonage Forum Associate Joined: Dec 24, 2004 Posts: 12

navydavy2001 wrote:

If your outside of the country, and not taking your device, why not simply UNPLUG it when you leave? This way everything goes to voicemail and you can check that remotely, WITHOUT the device being turned on. You can't hack what isn't powered on. As for hacking of the web account, don't pass around your login credentials and you won't have to worry. No one is going to hack anything about your Vonage if you follow simple steps. Legislation is not required where common sense can rule.

Here's my thinking.. If someone happens to have intercepted the data my adapter transmits and uses it to log into my account, provided they are using a complex application that can do the same function as the adapter, then unplugging it would be a moot point. It's a stretch, but having the ability to disable 911 for that reason makes sense for those paranoid about security as myself. You're reading from a person who once argued with his bosses' boss of why he wanted me to disclose my corporate PASSWORD to him! Security was a focus in the classes I took at training school and I made him agree to allow me redress if giving it to him somehow allowed it to be compromised. In this matter, I don't consider it a stretch for what I mention to happen if hackers can accomplish better interception. With the number of wireless networks, both home and commercial including ISP's popping up, I expect this will become an issue. It's not that long ago that bandwidth theft is making the radar screens via wardriving and neighborly "borrowing" of it.

Posts: 83 · Posted: Sun Mar 12, 2006 12:50 am Post subject:

I have emailed tech support twice about when i dial 933 ,getting the
"international calling has been blocked" recording.....without a single response........I have no idea how my 911 will be handled if I have to use it.....Ive called tech support before about a Number Porting issue and I felt like I was "interupting something more important" by the tone of the tech supports voice ,so thats why I havent called them again.....Any Vonage Reps here that can take care of this?