Brother MFC 8840D

Posts: 1 · New Forum Member Joined: Oct 05, 2005 Posts: 1

I have read through all the posts but don't see anything on how to fax using a Brother MFC 8840D.

Does anyone have any suggestions? I have called Brother, Vonage and have taken the machine in to a local svc company that Brother recommended to have them change the baud rate to 9600 but the guy there told me he didn't know how to do it and no one else there seemed to know how to change the baud rate either.

Any help would be appreciated. I just purchased the machine about three months ago and was told by Vonage that it would work but that seems to be incorrect. I do not want to go out and purchase another machine since I paid so much for this one.

Maria (mab1284@yahoo.com)

Posts: 15 · Vonage Forum Associate Joined: Aug 14, 2005 Posts: 15

I have the 8840D (MFC). I actually refused to attempt to change the baud rate -- I wanted it to work as a regular phone line. I don't know if you can set the receive rate, and wasn't willing to.

Now there were initial quality problems. I tested using PC Fax over POTS (regular phone line) to the Brother over Vonage, and the other way around (Vonage to POTS). I sent a 1 1/2 page document. No fax was good -- each had at least 2-3 lines of dropped pixels (chopped off the bottom, and/or chopped off a middle row of "dots"). I also had one line of pixels off to the right of a line.

I called, and after they tried to get me to set the baud rates, and I was telling them that I would cancel, since it was not acceptable, they did something (didn't tell me what, but prob'ly changed the codex for my adapter). After that, several test faxes had no visible errors.

I have faxed using the document feeder, to a number that requires a bar code to route the fax,, it always works. I have received one or two faxes. I have the fax set to listen in on calls and pick up if it senses the fax tones. It has picked up a fax after an answering machine (outgoing msg) ended, and it has picked up if I answered the phone and there were fax tones. Of course I cannot use voice mail, since it would never get to my fax machine.

Granted, I am far from a heavy fax user. Other than the testing, I haven't done much.

Brad