VPN On My Linksys RT31P2 Router. Firmware 1.30.01

Posts: 6 · New Forum Member Joined: Oct 05, 2005 Posts: 6

I have a vonage given RT31P2 Router with Firmware 1.30.01 on it. The router will not allow the GRE 47 for VPN to pass through. Can a person from vonage support (or anyone who feels helpfull Smile

) please tell me how to allow this to work. I did my homework before even buying vonage to ensure that the router i got would work, i find it very crazy that they say they do, when they dont. What is the point of having the whole 'VPN Passthough' feature on the router if it really does not work?

If it cannot be changed in a setup either on my server or router can i have a firmware version that does work? failing this please may i have a router that does work? failing that again can i have my money back?

Thank you for your time,

David.

Posts: 6 · New Forum Member Joined: Oct 05, 2005 Posts: 6

Am i wrong is saying support people from vonage look at these forums?

Posts: 46 · Full Forum Member Joined: Jun 03, 2005 Posts: 46

I think they do, but to be honest (as somebody else said) if you're having problems you're probably better off giving them a call.

Posts: 6 · New Forum Member Joined: Oct 05, 2005 Posts: 6

annoyingly i have tryied that, but i was on hold for over an hour at which point i could not stay up any longer as i have work in the morning.

Sad

thanks for your post though Smile

Posts: 6 · New Forum Member Joined: Oct 05, 2005 Posts: 6

i'm getting the feeling that no support looks at these post at all?

Posts: 15 · Posted: Mon Oct 17, 2005 7:53 am Post subject:

Hi Evil_Dave,
At the bottom of this website it says this:

Quote:

www.vonage-forum.com is not an official Vonage® website & is independently operated

As it's not an official website, I wouldn't expect a reply from here. I think this website is more geared towards users helping users, and if none of the users know the answer to your question there wil not be any answers for you unfortunately.

This leaves you one choice really, having to listen to that telephone waiting music.for a while Eek

Stu

Posts: 15 · Posted: Mon Oct 17, 2005 8:00 am Post subject:

after a quick forum search, maybe this will help you:

vonage-forum.com/ftopic1816.html+rt31p2" target="_blank">http://www.vonage-forum.com/ftopic1816.html+rt31p2

Posts: 6 · New Forum Member Joined: Oct 05, 2005 Posts: 6

ah i see, thanks very much for the post and thanks for the link Smile

Posts: 1 · New Forum Member Joined: Nov 25, 2005 Posts: 1

My setup:
Router: Linksys RT31P2 with 2 Phone Jacks
Modem: Motorola SB4200
Service: 6Mbps Down / 380Kbps Up

Think twice before going after the 1.30.01 Firmware if you didn't get it automatically pushed down from Vonage. Basically, here's the issue at hand. I VPN to work by day, P2P by night. I needed to get the Voice QoS capabilities of that router configured properly in order to avoid the choppy conversations. After quite a bit of research, I've come to determine that the Quality of Service feature is poorly implemented no matter which way you configure it. Trust me, I've tried it all. As an absolute last resort, I contacted tech support. My experience with vonage techs hasn't been too bad, but I wonder what the hell is wrong with the firmware developers! The tech rep mentioned that the 1.30.01 firmware did include some quality of service enhancements, but they screwed up caller ID in the process. She e-mailed me the .bin file, but I really don't want to trade Caller ID for a better quality phone call. Linksys doesn't provide the factory firmware either.

Anyway, here's what I'm doing. I read good things about the D-Link DI-102 (Internet/VoIP Accelerator). It's ready to go right out of the box, and it sits between your cable modem and router, and handles packet priority QoS instead of the Linksys.

I really used to like Linksys in the past, but the fact that they left hardware efficiency coding up to third party companies bothers me. I recommend researching and buying devices separately to meet your specific networking requirements.