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veep
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 28, 2004
Posts: 79

PostPosted: Tue Dec 28, 2004 3:30 pm    Post subject: Reply with quote Back to top

when you click on the link, you will be brought to the main IIT Voip lab Page. On the left side you will see a column. Click on projects. On that page scroll down to Project 2: "Characterize IP PBX and Interconnectivity"

That will then allow you to download a pretty sweet PDF of the students project. They did a really good job with this. If you are still having problems viewing it, let me know, and I can email the project presentation as I have it saved.

The Epygi device acts as a router, firewall, and PBX. The Vonage business class service image is loaded on the CPE device. The Vonage service really shines here. It just needed to be tested for QOS and things of the like. As you will see in the project PDF. It really blew everyone away.

_________________
Don Budzik
Director of Channel Sales
ISI Communications
708-268-8647 (voice)
dbudzik@isicommunications.com (email)
30264002@sip.epygi.com (SIP)
www.isicommunications.com (Web)
ISP: Comcast
Hardware: Epygi Quadro 2X (Acting as Router, Firewall, and PBX)
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MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Tue Dec 28, 2004 4:12 pm    Post subject: Reply with quote Back to top

I see it now, but how does the IP PBX relate to Vonage? Wouldn't Vonage need to support the hardware in order to place a call via Vonage?
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veep
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 28, 2004
Posts: 79

PostPosted: Tue Dec 28, 2004 4:26 pm    Post subject: Reply with quote Back to top

The Hardware (Epygi Quadro) has been certified by Vonage and it is all SIP, so this product is a SIP gateway that registers with Vonage's SIP servers.

_________________
Don Budzik
Director of Channel Sales
ISI Communications
708-268-8647 (voice)
dbudzik@isicommunications.com (email)
30264002@sip.epygi.com (SIP)
www.isicommunications.com (Web)
ISP: Comcast
Hardware: Epygi Quadro 2X (Acting as Router, Firewall, and PBX)
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MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Wed Dec 29, 2004 11:17 am    Post subject: Reply with quote Back to top

Well...I just did a search at vonage.com and neither "Epygi" nor "Quadro" was found. So if they are supporting it, they're not talking about it.

I like the concept of this system, but after searching the web for info, I did not find much detailed information. Everything that I found looked like a cut/paste from the Epygi website. And they don't talk about things in a way that is meaningful to me, either as a user of the system, or as an installer.

For example, is the built-in router UPnP compatible? If not, that alone would make it almost useless to most of my clients. Perhaps it can be used with a separate router...that was not clear to me.

I also could not find any mention of intercom or paging features. There would also be the issue of feature phones. I get the impression that one just plugs in POTS phones. That appeals to me on the one hand because it might let me easily do some things that don't work very well with a conventional digital phone system, but on the other hand, simple one-button line selection, intercom and paging would be lost, as would status lights for line and extension activity. I am not clear how internal or external voicemail would be handled either.

And then there would be the issue that customers who currently have digital phone systems would need to replace all of their existing proprietary digital phones with something else. For an office like ours, it looks like it would be $5000 or more for the hardware alone. That assumes that I would be able to figure out how to install it and make it do what I need it to do. If I have to pay someone to do that work, I am guess that would cost extra.

Maybe it doesn't cost extra, because every price I saw on the net looked identical. That makes me think that there is some kind of MAP policy or other control of the pricing, so maybe the manufacturer is assuming that the purchase price will include support. I don't know.

And then finally, if we get past all of the above issues, I have to take a step back and ask myself if I want to commit this kind of investment to a company like Vonage. I mean, I really like the concept, and I am using it now, but their customer support is completely irresponsible.

For example, I was following a thread on their official forum where a customer was looking for a solution to an audio level problem. A Vonage representative posted a rather short reply that seemed like it might solve the problem in question. When another forum member posted a follow-up question, the Vonage rep did not reply. There were some more posts, looking for an answer, and at some point, a member simply posted "bump", presumably hoping that the rep would respond. Which he did, but in the process, he took the opportunity to make an insulting remark about how he didn't have time to "cuddle and baby" the forum members.

My only thought was that if he doesn't have time to do his job, Vonage has a management problem. And if Vonage permits their employees to insult customers on their forum, that is just ridiculous.

Okay, so now I'm off topic. Sorry about that.
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MrMark
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Joined: Apr 06, 2004
Posts: 132

PostPosted: Wed Dec 29, 2004 11:23 am    Post subject: Reply with quote Back to top

I just noticed that I typed, "on their official forum" on my previous post. I was referring to this forum.
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jclewis
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Joined: May 03, 2005
Posts: 4

PostPosted: Tue May 03, 2005 8:16 pm    Post subject: Problem with Linksys and Panasonic KX-TD1232 PBX Reply with quote Back to top

I have a Linksys PAP2 Voip adapter. It works fine with a regular phone, but when I try to plug it into one of my POTS lines in the PBX, I can't get a dial tone on the PBX. I've tried rebooting everything, different phone cables, etc., and cannot get a dial tone on the PBX.

I've read the posts here about the success of some people with PBXs... Any ideas?
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MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Wed May 04, 2005 10:03 am    Post subject: Re: Problem with Linksys and Panasonic KX-TD1232 PBX Reply with quote Back to top

jclewis wrote:
I have a Linksys PAP2 Voip adapter. It works fine with a regular phone, but when I try to plug it into one of my POTS lines in the PBX, I can't get a dial tone on the PBX. I've tried rebooting everything, different phone cables, etc., and cannot get a dial tone on the PBX.

I've read the posts here about the success of some people with PBXs... Any ideas?


I don't have the PAP2, but it works fine with my LinkSys RT31P2, and it worked fine with the Motorola device before I got the LinkSys device.

I guess you know that output of the Vonage device needs to be connected to the input port on the PBX, right? Basically, you want the Vonage device to emulate the line from a traditional telephone company, so it needs to be connected to the PBX in the same place that you would normally connect the Telco line.
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jclewis
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Joined: May 03, 2005
Posts: 4

PostPosted: Wed May 04, 2005 10:26 am    Post subject: Reply with quote Back to top

Yes, that is what I am doing. It would be nice to hear from someone who has used the Linksys PAP2 to do this. But, it is nice to know that this SHOULD work.

I must say that with the PAP2, I find that if I switch phone lines or phone devices, I almost always need to reboot it to get a dial tone. Do any of you see that? For example, if I simply switch the phone that is connected to the device quickly, the new phone often does not get a dial tone and I have to reboot the PAP2 to get one.
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robertplattbell
Vonage Forum Senior
Vonage Forum Senior


Joined: May 05, 2005
Posts: 90

PostPosted: Thu May 05, 2005 3:10 pm    Post subject: Plug and Play for me... Reply with quote Back to top

It was plug and play for me.

I have an old BBS Telcom system (4 incoming lines, 16 analog output lines). I just enabled one of the incoming lines on the BBS telcon system and plugged the Vonage box into the BBS Telcom via RJ-11 jack.

Worked on the first try.

The Vonage line is a near-perfect emulation of an analog POTS line, and the BBS Telcom recognizes it as such.

This came in handy, as I did not have to disconnect from the POTS lines right away (G-D Verizon still dragging their feet on the phone number changeover). So right now, I am running a hybrid with 2 POTS lines and 1 Vonage line.

Works well!

If you have a business phone system, it could be advantageous to add Vonage lines before disconnecting from the copper, and migrate out of telco that way. When you feel comfortable with Vonage, you can pull the plug on Ma Bell and watch her weep.

I decided rather than getting a Vonage fax line, to go with MAXEMAIL instead. They provide me with a fax number that converts the faxes to PDF files and then e-mails them to me. Who the heck uses faxes anymore? Obsolete technology! Not worth $9.99 a month. The Maxemail service is $14.99 per year. Pretty cheap. Eventually, I will drop even that. I am training my clients to stop using faxes. The Europeans are, oddly enough, the only holdouts. Ahhh, the French.

Good Luck.
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jclewis
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Joined: May 03, 2005
Posts: 4

PostPosted: Thu May 05, 2005 3:39 pm    Post subject: Reply with quote Back to top

Although no one has offered a specific solution for my equipment, I appreciate the replies because they indicate that in general this should work (which is what I expected) and that it must be a specific problem with my equipment. I'll get with Linksys and then Panasonic support. Thanks for the feedback.
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