Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage UK
Author Message
al9999
New Forum Member
New Forum Member


Joined: Sep 13, 2006
Posts: 3

PostPosted: Wed Sep 13, 2006 5:10 am    Post subject: Reply with quote Back to top

I received this email from Vonage regarding the American voice prompts:

Thank you for contacting Customer Care.

We understand that you want us to change the American Voicemail
greeting.

We would like to inform you that we are an United States based
Company, hence the greeting was in American style, but we will surely
consider your points so that in future will change them.

We hope this has answered your enquiry. If you have any further
questions please visit our website at www.vonage.co.uk where you will
find answers to most customer enquiries.

Customer Care
Vonage UK
The Broadband Phone Company
www.vonage.co.uk
View user's profile Send private message
g4hlf
Full Forum Member
Full Forum Member


Joined: Jul 19, 2005
Posts: 71

PostPosted: Sat Sep 16, 2006 5:10 am    Post subject: Reply with quote Back to top

So were FreeTalk and they had UK voice prompts for UK customers.

I think what that really means is we cannot be arsed to put any investment into the service for UK customers?
View user's profile Send private message
SteveJNB
New Forum Member
New Forum Member


Joined: May 22, 2006
Posts: 4

PostPosted: Sat Sep 16, 2006 9:33 am    Post subject: Reply with quote Back to top

do you really expect any product development from a company that can't make any money? Vonage was a nice idea but if it doesn't get bought by a services provider and bundled with internet, tv and mobile, it's doomed.
View user's profile Send private message
bobgarb
New Forum Member
New Forum Member


Joined: Sep 05, 2006
Posts: 7

PostPosted: Mon Sep 18, 2006 11:51 am    Post subject: Vonage voicemail Reply with quote Back to top

hi there
I got round the problem with voicemail, by recording my own telling the person ringing me to just record a message and replace the handset! Then you dont get the Vonage message saying to hit the pound key, works like a dream for retreiving voicemail over the phone and as a attatchment, hope this helps! By the way, spoke to someone at Vonage today re billing and mentioned about uk customers and the pound key, he said that this as been brought up at one of the meetings they have!

Cheers, Bob
View user's profile Send private message
DAS
Vonage Forum Junior
Vonage Forum Junior


Joined: Jun 19, 2006
Posts: 37

PostPosted: Thu Sep 21, 2006 6:16 pm    Post subject: Re: Vonage voicemail Reply with quote Back to top

bobgarb wrote:
I got round the problem with voicemail, by recording my own telling the person ringing me to just record a message and replace the handset! Then you dont get the Vonage message saying to hit the pound key


Bob,

How does that work. As soon as your message is finished playing to the caller they get the American woman saying to record after the tone and hit the pound key; how do you stop that?

Dave
View user's profile Send private message
bobgarb
New Forum Member
New Forum Member


Joined: Sep 05, 2006
Posts: 7

PostPosted: Fri Sep 22, 2006 2:34 am    Post subject: Voicemail Reply with quote Back to top

you setup a message saying " Sorry we are not able to take your call, but if you leave us your name and number, followed by the message and then HANG UP! we will get back to you, " You cant stop the messaage that Vonage send out re the pound key, but by getting the caller to hang up they never hear it, the message still gets saved ok!

Hope this helps, bob
View user's profile Send private message
carlwaring
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 31, 2007
Posts: 19

PostPosted: Wed Jan 31, 2007 10:14 am    Post subject: Reply with quote Back to top

Nothing happened so far. Still says 'pound' as far as I know Sad
View user's profile Send private message Visit poster's website
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Mon Feb 12, 2007 5:48 pm    Post subject: pound,hash number sign Reply with quote Back to top

The recording says press the pound key/hash key. According to wiki this is what it says.

# hash / hash mark / hash sign

* the most common name outside the U.S., including in the Ireland, UK, Australia, and New Zealand.
* Used in Ireland, the UK, Australia, and New Zealand on touch-tone telephones – "Please press the hash key"
* In the UK and Australia the symbol is often used as medical shorthand for 'fracture' [1][2]
* Used among computer professionals. For example, in Unix scripting, it's used in combination with an exclamation mark to produce a "#!" or "hash-bang," used to tell the kernel which program to use to run the script.

Maybe when this thread had started the has key wasn't part of it. I never press the pound, hash, number sign # key, I also hang up after the message. If you do press the #key it gives the option of listening to your message, rerecord the message or mark it as priority, not sure what the priority really does.
View user's profile Send private message
ByteofK
New Forum Member
New Forum Member


Joined: Mar 16, 2007
Posts: 3

PostPosted: Fri Mar 16, 2007 8:37 am    Post subject: Reply with quote Back to top

Remember folks, America is the country that re-filmed The Italian Job and Fever Pitch, and make their own versions of just about every good British comedy (such as The Office). Do you see us making our own copy of The Simpsons? I grew up watching Miami Vice, Cagney & Lacey, etc. No, we watch it all, learning about the cultural differences.

Americans know no cultural differences. They have 50 states all the bloody same, with franchised fast food chains at every motorway *cough* highway exit.

Someone said 99% of people in the UK don't know what the pound key is. If spoken in the American voice which offers some context to the word, I would think that to be closer to 95%. I can guarantee though that 100% of Americans would have no clue what "hash" is. Unless it's brown.

Change this, Vonage, and change it quickly. From a US-based British expat.

Trousers, petrol, trainers!
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.26 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum