I wanted my BT number transferred also, I rang them up and asked, the lady I spoke to said that Vonage doesn't support this feature yet - implying that it would be added in the future. I then asked when it will be available, and she said she didn't want to say because she has never heard anything about transferring UK phone numbers to Vonage's control.
It's the same old thing.... Because they're not a uk company. Eveyone here will be the last to get anything.
I had an email today from Vonage answering a few questions. Basically Anonymous Call Rejection is not planned for UK only US
Number portability is US only
Feature codes ie replacing *67 to 141 and *123 to 1571 is unlikely and the American voice and the "pound" sign message is part of the system and although a UK version is being considered there's no plans to change it.
The constant reference to 441xxxxxxxxx is not going to be changed to the UK numbering scheme of 01xxxxxxx or 02xxxxxxxxxx
Why do these companies launch in UK if they can't give Uk customers a UK telephone system?????
Majority of people are used to UK way of things and without it it tends to put folk off. So as far as number portability is concerned I think there's going to be a long long wait......
Also on a different note MORE pressure is needed from people to get the likes of BT to offer broadband, without line rental. Naked DSL is the term.
Paying your broadband charge,plus the lowest line rental for a telephone line of £10.50 plus the Vonage charge of £9.99 doesn't really make things much cheaper,again another thing that puts people off.
We need action to make Naked DSL available in the uk, in order to make Voip worth while,,,
They're available to be transferred from companies such as BT to Cable companies, using different networks.
And Vonage, I would think, would have had to get the numbers it has available from BT in the first place.
As for BT providing naked DSL, I agree totaly, however being lucky enough to live in an area that has cable broadband available this doesn't apply to me. I do not think Vonage is the right company for users of ADSL, it defeats the purpose of saving money. Perhaps keep your same BT phone number, pay the minimum amount line rental and then use Skype or some other company until such a time that naked DSL is available.
The individual that wants cheaper calls will need to do the maths with regards to what they have available in their area.
I'd quite like to see the Managing Director's opinion on this. Will we ever see a fully british version? And even one that also works with british hardware (such as satellite boxes) ?
Hi Kerry, Well, it's good to know that you're working on it. The person I spoke to when I phoned your support line hadn't heard anything about it and there isn't any details (that I could find) on the Vonage website about it.
I can appreciate how long it might take to have the software and aggreements in place to receive phone numbers from other companies, but could you keep us informed of any new developments somehow?
This post was almost 6 months ago now so I guess you should have some news on number portability by now?
I appreciate you have to negotiate with the different Telco's in the UK but I assume you are targeting them in terms of potential customers and therefore BT would be top of the list?
I am still waiting to transfer my BT number to Vonage and to be perfectly honest the first VIOP provider that offers me this option I'll take my business to them.
BT will be offering competitive Voip soon and will negate the need for the majority of the UK to port numbers, if you don't have NP by then your going to be in trouble!
Some, any update on where you are would be nice. I have seen no mention anywhere in any of your communications on NP.
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