Unreachable 1-800 numbers

Posts: 33 · Vonage Forum Junior Joined: Aug 17, 2005 Posts: 33

Here are two more unreachable numbers from the Toronto area. 611 is Bell repair, not working, although OK from my Bell phone. and 416 310 2355 Bell Client Rep.l wonder if Bell is using call display to block the calls from a Vonage phone?

Posts: 1424 · Posted: Fri Dec 09, 2005 11:39 am Post subject:

owg wrote:

611 is Bell repair, not working, although OK from my Bell phone.

611 calls would typically be unroutable between carriers. Here is some information from Bell South intended for CLECs setting up interconnection.

Quote:

611 Customized Routing – This field allows the CLEC to select SCR to its own platform for its end user dialed 611 calls. 611 represents BellSouth’s repair line for retail users in the states of Georgia, Florida, North Carolina and South Carolina. This capability is only offered in these states and applies only to Self Branding OS/DA. Select “Yes” if 611 SCR is desired and “No” if it is not.

(SCR is Selective Call Routing)

There is probably not a way to have Vonage connect you with Bell's repair service by dialing 611. In fact I have long believed you should be able to contact Vonage customer care by dialing 611.

Posts: 1424 · Posted: Fri Dec 09, 2005 11:44 am Post subject:

owg wrote:

416 310 2355 Bell Client Rep.

310 numbers are special local numbers and have been discussed previously under the topic of pizza delivery. Area code should not be required when dialing a 310 number from a PSTN phone.

Posts: 33 · Vonage Forum Junior Joined: Aug 17, 2005 Posts: 33

dialing 310 plus the 4 digit number gets the message "No routes found". What is PSTN?

Posts: 5 · New Forum Member Joined: Apr 20, 2005 Posts: 5

owg wrote:

dialing 310 plus the 4 digit number gets the message "No routes found". What is PSTN?

Public Switched Telephone Network.

611 won't work for sure - it routes differently depending on the phone company/LEC you're using. If you use a Rogers Telecom (ex-Sprint) line, 611 will reach Rogers repair. I'm surprised that 611 doesn't route to Vonage CS.

310-xxxx are special numbers that route depending on your location. The chances of them working on Vonage are not very likely. Primus TBB works with 310 numbers, not sure how they get them to work.

Posts: 60 · Full Forum Member Joined: Apr 21, 2005 Posts: 60

Please add another 800 number to the list of unreachable numbers in Canada: Weston Bakeries at 1-800-922-1896.

I'll add my voice to everyone else, when will Canadian 800 numbers be reachable?????

Posts: 105 · Vonage Forum Senior Joined: Nov 19, 2005 Posts: 105

What is the point of posting individual toll free 8xx numbers that don't work? The problem as I understand it is that Vonage calls originate from the US so ANY Canadian toll free 8xx numbers not accessible from the US will obviously not work.

Posts: 182 · Posted: Mon Dec 19, 2005 9:55 am Post subject:

Mustardman wrote:

What is the point of posting individual toll free 8xx numbers that don't work? The problem as I understand it is that Vonage calls originate from the US so ANY Canadian toll free 8xx numbers not accessible from the US will obviously not work.

For now, Vonage is fixing numbers on a one-by-one basis until they fix the switching issue.

Posts: 12 · Vonage Forum Associate Joined: Oct 14, 2005 Posts: 12

I haven't seen any proof that they are even doing that. None of my requests have been dealt with.

Posts: 33 · Vonage Forum Junior Joined: Aug 17, 2005 Posts: 33

sedin_26 wrote:

I haven't seen any proof that they are even doing that. None of my requests have been dealt with.

I just checked two of the previously posted numbers. One of them worked. It was Starchoice Calgary, an 866 number. Maybe something is happening.