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davemu
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Joined: Aug 27, 2005
Posts: 4

PostPosted: Wed Sep 28, 2005 2:37 pm    Post subject: Noise durring call, sounds like a modem trying to connect Reply with quote Back to top

Anyone have any ideas on this one?

There is noise present on all most every call, but it only happens every 5-10 minutes and only lasts a few seconds.

It sounds just like a modem trying to connect.
Some times the voice of the other person sounds digitally distorted, kind of like a robot.

I am in Orem, Utah
ISP is MSTARmetro connection is via the UTOPIA Fiber Network
My speeds are 10 Mps up and 10 Mbps down.
Yes it really is 10 Mbps up.
Speed test vary some but are always above 8 Mbps up and down.

Modem is an ALLIED TELESYN AT-RG613
this is the only option as I am connected via UTOPIA Fiber network
and this is a fiber gateway.

PAP2 Vonage adapter

Setup of Network
ALLIED TELESYN AT-RG613 MODEM----->
LINKSYS EZXS55W 5 port switch ------> PAP2

I have a LINKSYS EZXS55W 5 port switch pluged into the modem. The PAP2 plugs into a port on this switch.

There is also another switch connected to the 5 port switch uplink port and all my computers are connected via this 2nd switch.

DETAILED results from www.testyourvoip.com with a test call to Boston.

ME TO BOSTON

MOS 4.4 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 120 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 0 ms
Avg: 5 ms
Max: 16 ms

Signaling Quality Post-Dial Delay 93 ms
Call Setup Time 93 ms
Media Delay 296 ms


BOSTON TO ME

MOS 4.4 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 120 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 4 ms
Avg: 6 ms
Max: 20 ms

Signaling Quality Post-Pickup Delay 139 ms
Call Setup Time 130 ms
Media Delay 169 ms
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davemu
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Joined: Aug 27, 2005
Posts: 4

PostPosted: Fri Sep 30, 2005 1:07 am    Post subject: Reply with quote Back to top

Anyone have any thoughts??
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ifd001
Vonage Forum Senior
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Joined: Mar 30, 2005
Posts: 110

PostPosted: Fri Sep 30, 2005 6:21 pm    Post subject: yes! Reply with quote Back to top

I was on a conference call this evening UK time and 20 minutes into the call, I get the modem sound it lasted about 5 seconds!

Everyone heard it

Couldn't be 100% sure it was my Vonage line, but sounds the same as you describe.

I guess it could be someone at home with a dial up connection, trying to connect while on the phone? Dunno, some while since I had dial-up.

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Ian
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reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Oct 01, 2005 7:16 am    Post subject: Reply with quote Back to top

uh, the handshake would never happen if the phone was in use seeing as how the modem would never connect...
if that were the case, you would hear the modem pick up the line, and if it didn't have dialtone detection, it would proceed to dial the number it needs to connect to.

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John
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davemu
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New Forum Member


Joined: Aug 27, 2005
Posts: 4

PostPosted: Sat Oct 01, 2005 12:20 pm    Post subject: Reply with quote Back to top

I no longer even own a modem so it is not a modem causing it.

The only reason I mentioned one is that is the best description of the sound I here, which is just digital garbage.
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