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putin
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PostPosted: Tue Sep 27, 2005 5:38 pm    Post subject: RTL300 Behind BEFSR41 Router - No Action Reply with quote Back to top

Just received our LinkSys RTP300 and tried to get it working to no avail. We have it behind our LinkSys BEFSR41 Router :
ADSL Modem -> BEFSR41 -> RTP300
The WAN settings on the modem are DHCP and the LAN settings are all Static IP
I can see the RTP300 across the LAN but the phone light is not lit and no dial tone.
I did change all the default settings in the RTP300 so that it has static IP addresses to match those set in the BEFSR41 and DHCP is turned off on the RTP300.
Someone suggested that I might have to change the arrangement to:
Modem -> RTP300 -> BEFSR41
Anyone else experience this issue with this kind of network configuration and find the solution?
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Steve48
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PostPosted: Tue Sep 27, 2005 6:33 pm    Post subject: Reply with quote Back to top

I'm sure that you'll get plenty of replies on this question, but in the meanwhile you should temporarily remove your router and connect the RTP300 directly to your cable modem. Return the RTP to the default settings. Turn power off on both, turn the modem on, wait, then turn the RTP on. If you don't get a working phone with that configuration, you know that you have a problem that you need to work with Vonage CS. If you do, then you can go on to fixing the network problem with your router.

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PeterDonis
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PostPosted: Wed Sep 28, 2005 2:45 pm    Post subject: Router Daisy Chain Order Reply with quote Back to top

You indeed might want to consider changing the order of your routers. I also have a BEFSR41 router, and the directions I got with Vonage said to set it up the way you did, like this:

Broadband Modem -> BEFSR41 -> RTP300

(I have cable modem instead of DSL, which is why I said "broadband modem" above.)

I was able to send and receive Vonage calls with this setup, but the sound quality wasn't very good (and with DSL it probably would have been worse since DSL typically has a lower bandwidth than cable modem). After poking around on Vonage's web site I found out that with the routers in this order the RTP300 can't do QoS (Quality of Service) -- which means that the data packets corresponding to your Vonage phone calls don't get priority on your Internet connection. I switched the routers around to be like this:

Broadband Modem -> RTP300 -> BEFSR41

With the routers in this order I've noticed a significant improvement in call quality. Something to consider.
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zippydodah
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Joined: Sep 21, 2005
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PostPosted: Wed Sep 28, 2005 3:21 pm    Post subject: Reply with quote Back to top

just my 2 cents here....I also had the BEFSR41 router, with 2 PC's connected to my cable modem, as I only have 2 PC'S here in my home network, and then signed up for Vonage, and recieved the rtp300, connected it this way at first..Cable modem>>linksys befsr41>>>rtp300...everything worked great...then I asked myself..why do i need the linksys router anymore if the rtp300 has 4 ports for pc's on the back and I could connect my 2 pc's to 2 of them, so i did that and eliminated the old linksys befsr41 completely from network, then sold it on ebay land for 24.00, and even if I ever do cancell the Vonage service, which for now I am not planning on doing, I can always just use the rtp 300 for my home network, but just wouldnt need the phone ports for anything...so I ask you other members...Why do you need 2 routers in your set up, when just one does the trick? (Unless your home network is set up and connecting more than 4 pc's, one router should do, or I am missing something here?
I do get to keep the rtp300 even if I someday cancell my Vonage service,correct? or does it have to be sent back?

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PeterDonis
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PostPosted: Thu Sep 29, 2005 7:01 am    Post subject: Only One Router? Reply with quote Back to top

zippydodah wrote:
Why do you need 2 routers in your set up, when just one does the trick? (Unless your home network is set up and connecting more than 4 pc's, one router should do, or I am missing something here?


I don't see why you couldn't just use the RTP300 router for everything if you've only got a couple of devices. I have enough potential devices on my home network that I wanted to keep the second router (desktop PC, laptop PC, and print server always hooked up--potentially one or more other laptops when friends are over).
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