Avaya/Lucent Partner multiline system: router connection

Posts: 6 · New Forum Member Joined: Sep 27, 2005 Posts: 6

Smart people:

We are a small company and have just signed up for Vonage service (3 lines: 2 voice, 1 fax). We have a Partner (Avaya/Lucent) multiline telephone system which we have been using for about 7 years. We have a low call volume. We signed up for the Vonage service with the understanding from the sales representative that our existing system (described to her) would work with Vonage. Our telephone feed (from outside service) to the Partner system is a standard 4 pair line. This line is split into 4 inputs to the Partner system (pairs of brown, orange, green, blue). This provides our service for 2 voice lines.

We have the standard TWC Internet business package service with Motorola MODEM. Vonage sent us 2 Linksys routers: 1 for 2 voice line service and 1 for fax line service. We bought some Cat5 cable, split out the 4 twisted pair lines, and crimped RJ45 plugs on the ends to replicate the Partner input feeds (pairs of brown, orange, green, blue). On the other end of the Cat5 cable, we crimped a single RJ45 plug. We then discovered (as we should have noticed earlier) that the router telephone connections are RJ11 single line feeds.

My question(s): How can we connect the router to the Partner system? Can we combine the two single line feeds from the Vonage suppled Linksys router (Phone 1 and Phone 2) through some type of adapter? In short, is there a simple 2 RJ11 input to 1 RJ45 output thingy which will address this problem?

If we can't work this out, we will have to return the hardware and switch back to our prior telephone service provider.

Thanks very much for any help you can give!

Posts: 4 · New Forum Member Joined: Aug 07, 2005 Posts: 4

First of all the best thing to do is is go to your local home depot and by an RJ11\RJ45 crimper and ends you need 1 Pair per Line ie. Blue\white Blue= Line 1 Orange\ White Orange= Line 2 Green\white green= Line 3 Brown\white brown= Line 4.

You can still use the cat 5 cable just pull the pairs you need crimp then the same on both sides plug them in and if you did it right everything will work fine.

The tool will probalby cost 39 to 49.00 the adapters will cost 5 to 10.00. A service call by an authorized professional. Priceless.

just kidding about 75.00

Posts: 6 · New Forum Member Joined: Sep 27, 2005 Posts: 6

We've got the crimper and done the crimping; "We bought some Cat5 cable, split out the 4 twisted pair lines, and crimped RJ45 plugs on the ends to replicate the Partner input feeds (pairs of brown, orange, green, blue). On the other end of the Cat5 cable, we crimped a single RJ45 plug."

The situation is that the "ends" are not the same on "both sides". We need to take two RJ11 outlets and combine the signal from each single line out into a singe multiline "RJ45 feed". The single multiline feed will then be split into 4 plugs as input to the Partner system (the cord/plugs for which has been prepared).

Help with this very much appreciated!

Posts: 4 · New Forum Member Joined: Aug 07, 2005 Posts: 4

You Need to crimp Rj 11 plugs on both ends the phone adapter (phone 1 and phone 2 are RJ-11) the Partner system is RJ- 11 if you don't have RJ-11 ends and crimper it will not work

Posts: 6 · New Forum Member Joined: Sep 27, 2005 Posts: 6

The Partner system accepts RJ45 plugs and was wired by a team of Lucent technicians (about 5 of them) in that manner when the system was installed at our office. What colors are to be split and crimped to plug into the router side of the Cat5 cable? In other words, the Partner side of the Cat5 wiring is understood, but what combination of color pairs/wires to split/crimp on the router end is not understood.

Thanks again!

Posts: 4 · New Forum Member Joined: Aug 07, 2005 Posts: 4

OK you need to ust the 2 center positions ###12### on both ends usualy white blue for line 1 and white orange for line 2

Posts: 4 · New Forum Member Joined: Aug 07, 2005 Posts: 4

By the way what phone adapter do you have