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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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Hard Wiring - Installation
Topic:
Vonage behind switch
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DWSupport Posted:
After recent
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4th and 5th of
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peterlee Posted:
Had a call from a
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Ontario to my home
in
Scarborough, Onta
rio
...

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TELLDOUG Posted:
I am looking for a
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make my phone ring
louder so I can
hear using
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
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In The Forum:
Hard Wiring - Installation
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
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a W52p with two
wireless handsets,
...

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Topic:
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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
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Canada. they
should offer
...

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MichaelG
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PostPosted: Mon Sep 26, 2005 12:47 pm    Post subject: What are 'In Account Minutes'? Reply with quote Back to top

My billing online shows that I have used 15 'In Account Minutes'. Can someone tell me what that is? As far as I know I don't speak to anyone using Vonage, and that would be 'In Network' minutes anyway.

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Mike
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scerruti
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PostPosted: Mon Sep 26, 2005 12:57 pm    Post subject: Reply with quote Back to top

If you look at the "Rate" column in the call details you should be able to tell which calls were In-Account versus In-Network or In-Plan.

Vonage Help wrote:
Free In-Account Minutes: If you have more than one number on your Vonage account, calls from one number to another on the same account will appear here.

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MichaelG
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PostPosted: Mon Sep 26, 2005 1:02 pm    Post subject: I only have one number Reply with quote Back to top

Now I'm confused, because we only have one phone number. I don't know what 'In Account' minutes they are talking about if our home phone is the only number that we have.
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reebok
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PostPosted: Mon Sep 26, 2005 1:17 pm    Post subject: Reply with quote Back to top

they're in your account. your account is either 500 or unlimited.
http://www.vonage-forum.com/ftopic2407.html

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dabones
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PostPosted: Mon Sep 26, 2005 2:12 pm    Post subject: Reply with quote Back to top

Do you have a Virtual Number??

all the calls to my SC Virtual Number come in as In-Account Minutes.. they are free, so you're fine with any charges..

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MichaelG
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PostPosted: Mon Sep 26, 2005 3:32 pm    Post subject: No virtual number Reply with quote Back to top

I have the Basic 500 plan and no, I do not have a virtual number. I only have one phone number and that is my home phone.

Here is what my online billing shows:
In-Plan Minutes used: 324
In-Plan Minutes remaining: 176
Regional Minutes Used: 0
Free In-Network Minutes used: 0
Free In-Account Minutes used: 16
Free Minutes used: 16
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reebok
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PostPosted: Mon Sep 26, 2005 4:23 pm    Post subject: Reply with quote Back to top

I can't tell if you're still confused or not. if so, besides the previous link, look here also:
https://www.vonage.com/help.php?article=545

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turbo53
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PostPosted: Mon Sep 26, 2005 4:51 pm    Post subject: Reply with quote Back to top

Are you in the process of transferring your phone number to Vonage? If so, then you have a temporary vitrual number. If you call your currently-untransferred primary number from your temporary virtual number, then this is considered "In Account".

At least that was the only time I've seen "In Account". After my primary number was transferred to Vonage and the virtual number was deactivated, I've never seen this type of call in my bill again.

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reebok
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PostPosted: Mon Sep 26, 2005 5:32 pm    Post subject: Reply with quote Back to top

it will appear if you call your own number also.

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MichaelG
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PostPosted: Tue Sep 27, 2005 2:49 pm    Post subject: Calling my own number Reply with quote Back to top

That must be it. It must be showing those minutes that I call my voicemail to retrieve a voicemail message.
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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