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mota
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Joined: Sep 22, 2005
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PostPosted: Thu Sep 22, 2005 11:34 am    Post subject: Deteriorating call quality Reply with quote Back to top

Hi All,

I have been a Vonage subscriber now for the past 1 yr or so. Call quality has been really bad the last few months. There has been too much of noise and distortion.

Setup:

Cable box >>>Dlink DI-624 router>>Motorolo box provided by Von

I have 2 computers that are connecte via wireless to the router. The Dlink router picked up the mac address of the motarolo box. And I have it configured it in my router. I have also given it a static IP. All the required ports are opened for that IP/Motarolo box.

Download and Upload speeds are good. (4.5/350 apprx)
I get this reading from http://www.testyourvoip.com/index.html
Median MOS to All Test Points 4.4

Right from the begining, I have never been able to get into the web interface of the phone adapter. Though I key in the IP number of the adapter.

How should I move on from here? any leads or suggestions are welcome. And I am based on East Coast

Edit:
***************************
I found this article about logging into the MTA.

Please connect the Computer to the PC port of the MTA and then try the following.

For Windows XP, 2000:

Click on start,run,type "ncpa.cpl".

Select your network card, Double-click on it.

Double-click where you see TCP/IP (Ethernet card).
Click on "Use the following IP address" and type in 192.168.102.xxx
where xxx= 2 to 254

Where it says subnet mask, type in 255.255.255.0

Click on the gateway tab and type in 192.168.102.1. Click add

Click on the DNS tab and enable it. Type in your DNS servers, you can either use the router's ip address (192.168.102.1) or the one provided by your ISP .Then click OK twice.

Now goto command prompt and now type ipconfig to see what is the IP address.

You'll get whatever you assigned. Now you'll belog into the MTA(motarola adapter).

You can now change the Settings back to what it was.

******************

I have never seen the web portal interface of Mta. Right now I am only forwarding ports from my Dlink router. Should it also be done at the adapter level?


Last edited by mota on Thu Sep 22, 2005 12:14 pm; edited 1 time in total
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mota
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Joined: Sep 22, 2005
Posts: 2

PostPosted: Thu Sep 22, 2005 12:08 pm    Post subject: Reply with quote Back to top

Here is an image of the Test results. I had chosen "Preserve call quality

Should I run the test for the other option too(conserver bandwidth)?


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