Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
red_one32
New Forum Member
New Forum Member


Joined: Sep 21, 2005
Posts: 8

PostPosted: Wed Sep 21, 2005 1:33 pm    Post subject: Call quality to and from Japan?? Reply with quote Back to top

Can anyone share their experiences in calling Japan, people calling you from japan, or using your Vonage equipment in Japan?

International use and calling was the main reason I went with Vonage and as of right now I am feeling duped. The quality is awful when I call Japan but is great when someone from a land line in Japan calls me. I have been on with a couple of tech support folks and I'm waiting on a ticket that I put in last Friday but still no word. I had planned on using Vonage in Japan to call the U.S and vice versa. I would love to hear from anyone who has used this technology to call Japan or who had similar international that were able to be worked out. I am hopeful I can troubleshoot the problem and not have to cancel my service. I would also love to hear from a Vonage rep as to the known or average quality to and from Japan.

Signed,
Very Disappointed
View user's profile Send private message
red_one32
New Forum Member
New Forum Member


Joined: Sep 21, 2005
Posts: 8

PostPosted: Thu Sep 22, 2005 3:41 pm    Post subject: I guess not!!! Reply with quote Back to top

I guess since I haven't heard from a Vonage rep on the quality of phone calls to Japan that it must be something they either can't or don't want to answer????

I understand from researching this board that Vonage is at the mercy of the providers but there has to be some degree of known quality.

Here is my calling experience:
-I've made multiple calls to land lines in Japan. All with quality so poor the person on the other end could not hear or understand me but I could hear them great.
- I had someone call me back from a landline and the call was perfect.
- My brother-in-law calls London through Vonage all the time from Atlanta with great quality. He called Japan for me last night and had the same poor quality. Why is there such a tremendous gap in quality? Isn't Japan supposed to have a high tech framework?
-A friend, who is on a cable connection in Atlanta, made a call to Japan for me through Vonage and said the call was clear.
-I made a call to a cell in Japan and the call was fine.

I'm really not sure what to make of this or how to improve my situation. Any suggestions would be appreciated since I still haven't heard back from tech support.
View user's profile Send private message
boodoosy
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 03, 2005
Posts: 14
Location: Tokyo, Japan

PostPosted: Sat Sep 24, 2005 2:19 am    Post subject: Reply with quote Back to top

I use Vonage from Japan, and don't have any quality problems when dialing in the states. However, if I call friends in Korea or other countries, the quality is bad enough that we often have to repeat ourselves.
View user's profile Send private message
tibrown
New Forum Member
New Forum Member


Joined: Oct 02, 2005
Posts: 1

PostPosted: Sun Oct 02, 2005 3:09 pm    Post subject: Reply with quote Back to top

We have the same problem calling indonesia. the person on the other end cannot here us, but we can hear them fine.
View user's profile Send private message
tix3on
Full Forum Member
Full Forum Member


Joined: Aug 18, 2005
Posts: 47

PostPosted: Sun Oct 02, 2005 4:07 pm    Post subject: Reply with quote Back to top

See Boodoosy is doing exactly what Vonage would want you to do. I don't mean that in a bad way, like they're scamming, I'm just saying that since you're using Vonage from Japan, the call is on their network and they have total control over the quality.
But when you call from a Vonage device to regular Japanese numbers, do you have any problems? Since then it has to route back to America, then onto traditional carriers, then to the overseas carriers (who Vonage has to pay by the minute which is why they have international rates), then to a termination point in Japan.
Ideally if everyone in the world had Vonage devices we could all call eachother for free, the whole in-network thing that phone/cell/VoIP companies do, and have pretty good quality. But when you have to rely on an international carrier while trying to keep costs down for customers but quality good, it might be tough to find a balance.
So who are you calling in Japan? Business or family or friends or what? Might be worth shipping them a Vonage device if you're calling for umpteen hundreds of minutes per month.
View user's profile Send private message AIM Address
red_one32
New Forum Member
New Forum Member


Joined: Sep 21, 2005
Posts: 8

PostPosted: Mon Oct 03, 2005 2:07 pm    Post subject: Thanks for the reply! Reply with quote Back to top

Hey Guys,

Thanks for the reply. Boodoosy, it's nice to hear you've had a good experience using your equipment in Japan. This information gives me hope!
I am using the technology to keep in touch with a lot of people in the United States while I'm in Japan. So many that it would not make sense for everyone to have Vonage, although several do. My last call to Japan had a much clearer sound and much less delay. This also gives me hope.

Wish me luck! I look forward to hearing more on the call quality that those of you who have called to and from Japan have had.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New sherriyn18
New Today 4
Yesterday 3
Total 99051

Who Is On Site
Visitors 78
Members 0
Total 78


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.66 Seconds and 498 Pages In The Last 60 Seconds
The Vonage VoIP Forum